Clinical Revenue Manager
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Job Description
Clinical Revenue Manager managing healthcare revenue cycle projects and client relationships. Responsible for project deliverables, timelines, and fostering client success.
Responsibilities:
- Relationship management with customer leaders at all levels
- Develop project timelines, implementation steps, internal and external communication strategies, governance frameworks, and change management plans in coordination with Kodiak and customer leadership
- Ensure high quality execution of all project deliverables
- Manage project scope according to statement of work or engagement letter; identify opportunities for change orders including creating and seeing through change orders
- Consistently anticipate internal and customer needs and adapt project communications accordingly
- Develop and manage internal project finance processes
- Support customer invoicing and billing processes
- Manage and oversee benefit tracking processes and maintaining customer ROI
- Coordinate and/or oversee coordination (where applicable) of project meetings and all related deliverables such as agendas, minutes, action items, and follow through of next steps to continue to move the project forward
- Foster an environment of ownership of project and customer success
Requirements:
- Education: A bachelor’s degree in business or a health-related field is required (an MBA, MHA, and/or MPH is highly desirable).
- Experience: minimum of 3-6 years of relevant, in-depth health care experience required (clinical or revenue cycle experience is a plus). Must have worked in a professional services/consulting capacity in the past.
- Consulting Expertise: Previous experience in a professional services or consulting role is essential, demonstrating a proven track record in delivering client-focused solutions.
- Revenue Cycle Knowledge: Expert knowledge of hospital revenue cycle management, with a specific focus on charge capture processes, is highly desirable.
- Technical Proficiency & Certification: Strong technical knowledge of project management and/or revenue cycle, along with relevant professional certifications (e.g., CPC, CCS, COC, CRCR, RHIA, etc.) is expected.
- Leadership & Project Management: Demonstrated leadership skills with the ability to manage multiple projects, guide cross-functional teams, and interact with all levels of customer and internal staff.
- Analytical & Financial Skills: Financial and analytical skills are required, with a strong aptitude for using data to drive decision-making and process improvement.
- Communication Skills: Outstanding written and verbal communication skills, with the ability to clearly present findings and recommendations to both technical and non-technical audiences.
- Business Development: Prior experience in sales or business development is a plus, showcasing the ability to foster client relationships and grow business opportunities.
- Travel Requirements: This position requires up to 20% travel to client sites as needed.
Benefits:
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
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