Collections Specialist III

Posted 12ds ago

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Job Description

Collections Specialist managing a portfolio of 450+ customer accounts for Hanger, Inc. Responsible for resolving billing questions and payments while working remotely.

Responsibilities:

  • Manage a portfolio of 450+ customer accounts
  • Provide back up for other collectors on delinquent accounts as needed
  • Process AR reporting for Sales/Operations and Accounting
  • Assist customers with questions about their account
  • Provide documents to customers upon request (statements/invoices)
  • Transmit credit card and electronic payments as received
  • Process and mail month-end statements
  • Monitor credit limits and release orders
  • Maintain accurate and up to date collection notes
  • Perform other related duties as required

Requirements:

  • High School Diploma or GED
  • 3 years of AR experience managing high volume of commercial accounts in a corporate setting
  • Proficient in Microsoft Office
  • Experience with Trend software a plus

Benefits:

  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest