Collections Specialist
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Job Description
Collections Specialist communicating with clients about delinquent accounts and negotiating payment plans. Analyzing issues and working closely with billing and attorneys.
Responsibilities:
- Communicating with clients regarding delinquent accounts
- Preparing and sending collection e-mails
- Negotiating payment plans
- Researching, analyzing, and resolving problems by coordinating with the billing and handling attorneys
- Performing account reconciliations
Requirements:
- 2+ years of experience in communicating with clients regarding delinquent accounts
- Strong organizational skills
- Strong communication skills
- Customer service skills
- High level of attention to detail
- Solid computer skills in Outlook, Word and Excel
- Proficiency in Legal Billing Systems, Aderant, ARCS Software, Filesite or iManage is preferred
- Knowledge of the Appeals and Deductions process
- Some college experience in accounting is preferred
Benefits:
- Medical
- Dental
- Vision
- 401K
- PTO
- Disability
- Parental Leave
- Life Insurance
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