Community & Affiliate Manager
Posted 17ds ago
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Job Description
Community & Affiliate Manager at a fast-growing beauty brand focused on creators. Build relationships and maintain a vibrant creator community through Discord and social outreach.
Responsibilities:
- Own and manage the creator Discord community, ensuring it remains active, welcoming, and valuable for creators.
- Building genuine 1:1 relationships with creators through DMs, comments, and regular check-ins.
- Encouraging creators to join and actively participate in the Discord community.
- Supporting the growth of the core creator community and treating top creators as VIP partners.
- Participating in biweekly community calls and helping maintain a strong creator culture.
- Creating an environment where creators feel connected to the brand and the team.
- The goal is to build a tight-knit creator community that consistently produces content and drives sales.
- Own creator recruitment and growth of the creator and affiliate ecosystem.
- Identifying and recruiting new creators on TikTok, Instagram, and other platforms through proactive outreach.
- Driving 200 to 300 new creator sign-ups per month into the affiliate and creator programs.
- Inviting creators to join the Discord community and onboarding them into the creator ecosystem.
- Managing creators end-to-end, from outreach and onboarding to campaign participation and performance tracking.
- Supporting creators with product education, campaign briefs, and affiliate tools to help them succeed.
- Continuously identifying high-potential creators and helping scale their content and affiliate performance.
- The goal is to build a large, active network of beauty creators consistently producing content and driving revenue.
- Develop and maintain strong relationships with creators and affiliates.
- Communicating with creators about product launches, campaigns, and promotions.
- Supporting creators with content ideas, product education, and campaign updates.
- Helping creators succeed with the affiliate links and TikTok Shop content.
- Learning each creator’s content style, audience, and preferences to support better collaboration.
- The focus is on building long-term creator partnerships that grow alongside the brand.
- Manage and optimize the creator Discord server.
- Organizing channels, roles, and community structure.
- Running challenges, polls, and engagement activities.
- Encouraging creators to share content, wins, and ideas.
- Monitoring community health and suggesting improvements.
- The objective is to make Discord a valuable hub for creators connected to the brand.
- Actively engage with creators across social platforms to build authentic relationships.
- Commenting on creator posts and videos.
- Responding to stories and messages.
- Engaging with creator content even when it is not directly about the brand.
- Celebrating creator wins and milestones. This helps keep top of mind within the creator community.
- Support the operational side of the creator and affiliate programs.
- Helping prepare agendas and updates for community calls.
- Tracking creator engagement, affiliate performance, and onboarding progress.
- Maintaining organized tracking sheets for creator outreach and relationships.
- Coordinating with the growth, influencer, and ecommerce teams. This ensures the program runs smoothly and scales efficiently.
Requirements:
- 2+ years of experience as a Community Manager, Creator Manager, Affiliate Manager, or Influencer Manager
- Strong understanding of TikTok creator culture and beauty content
- Comfortable doing proactive outreach, DMs, and creator relationship building
- Experience managing Discord communities or similar platforms
- Strong written communication skills
- Highly organized with the ability to manage many creator relationships at once
- **Preferred Skills**
- Experience working with beauty or skincare creators
- Experience managing affiliate or influencer marketing programs
- Familiarity with TikTok Shop and creator-led commerce
- Experience supporting creator campaigns and product launches
- Strong understanding of social media trends and creator growth strategies

















