Senior Research Partner
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Job Description
Research Partner guiding customers in integrating user research into product development processes. Collaborating with Sales and Customer Success to drive user insights in a fast-paced environment.
Responsibilities:
- Partner closely with Sales and Customer Success teams to support customer engagements throughout the lifecycle
- Lead customer-facing conversations including discovery calls, workshops, enablement sessions, and executive presentations
- Help prospects and customers establish scalable research workflows and integrate Maze into their product development and decision-making processes
- Consult with customers on UX Research best practices, continuous discovery, democratized research, and research operations
Requirements:
- 5+ years of experience in UX Research, Research Operations, or a related field
- Experience working directly with cross-functional product teams in fast-paced environments
- Exceptional communication and storytelling skills, with the ability to engage and influence stakeholders at all levels, including executives
- Highly collaborative and organized, with the ability to navigate ambiguity and drive initiatives forward
- Comfortable balancing strategic conversations with hands-on execution
- Willingness to travel for customer meetings, workshops, and company events
Benefits:
- Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
- For some locations, coverage options vary, please see our benefits pages for more information
- Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
- Life and Disability Insurance, 100% of the team member premium paid
- Flexible time off
- Meaningful equity
- Company retreats, fully paid for by Maze
- New MacBook (laptop), paid for by Maze
- Paid Family leave: 16 weeks for birth or adoptive parents
- $500/month to be used for dependent health insurance coverage
- $1,500 remote work setup fund to ensure you can set up a productive work space
- Flexible work schedule where you manage your own working hours
- Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
- Virtual social engagements randomly throughout the year
- SWAG, we have some really cool swag
- Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more
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