Community Manager – Gaming
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Job Description
Community Manager building HEFTY.GG’s Discord and player community for GAMURS Group’s gaming rewards platform. Supporting users, running events, and shaping launch communications.
Responsibilities:
- Build, moderate and grow the HEFTY.GG Discord from zero
- Be the day-to-day voice on Reddit, X and other platforms where players are talking
- Answer user questions and support enquiries
- Escalate broken issues
- Run competitions and community events day to day
- Bring player feedback, complaints and sentiment back to the product team
- Maintain relationships with partnered creators and community leaders
- Learn the game and its community, including updates, culture, creators and in-jokes
- Communicate product issues to users during launch
- Support individual users with individual problems
Requirements:
- Experience building or managing an online community, ideally in gaming
- Excellent written English
- Ability to shift tone between Reddit, Discord and X
- Comfortable being visible and answering criticism in public without getting defensive
- Good judgement about what sounds authentic and what sounds corporate
- Able to work independently
- Genuine curiosity about a game you may not have played yet
- Short-form video, graphics or meme-making skills are nice to have
- Experience with a product before it launched is nice to have
- Relationships with gaming creators or streamers are nice to have
- Experience moderating a large or difficult community is nice to have
- Submit a résumé, a short introduction, and a 300-word application task
Benefits:
- Opportunity to be the first community hire and shape how HEFTY talks to players
- Real input into what gets built
- Opportunity for role growth as more games are added
- GAMURS Group gaming publication reach and resources
- Equal opportunity employer
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