Community Moderator – Online Education

Posted 2ds ago

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Job Description

Reddit moderator engaging education communities for Study.com, a leading online learning platform. Monitoring subreddits, answering questions, tracking brand mentions, and reporting engagement performance.

Responsibilities:

  • Monitor relevant subreddits for discussions related to Study.com and its products
  • Participate in Reddit discussions with genuinely helpful, informative responses that naturally highlight Study.com's value where relevant
  • Build a credible, trusted presence across relevant subreddits through consistent, long-term engagement
  • Identify trending topics, pain points, and questions in online education to inform engagement opportunities
  • Track Study.com brand mentions across Reddit and respond to inquiries, reviews, and comments in a timely and authentic manner
  • Flag negative sentiment, misinformation, or competitor mentions for team escalation
  • Submit daily activity logs with links to all posts, comments, and interactions completed during each shift
  • Provide weekly performance summaries highlighting wins, challenges, and recommendations

Requirements:

  • At least 2 years of proven experience engaging on Reddit, with a Reddit account at least 2 years old and an established history, OR at least 2 years of community engagement experience on other platforms
  • Deep familiarity with Reddit's ecosystem, including subreddit cultures, community norms, posting etiquette, and moderation practices
  • Strong writing skills with a natural, conversational tone
  • Ability to craft responses that are helpful and informative first, promotional second
  • Understanding of how community platform engagement contributes to brand visibility and Answer Engine Optimization (AEO)
  • Self-motivated and capable of maintaining consistent long-term engagement without direct supervision

Benefits:

  • Payments twice a month
  • Automated invoicing
  • Fully online contracted work-from-home opportunity
  • Flexible schedule: work when you want, where you want, and select projects that interest you
  • Supportive staff available to answer questions and help with onboarding