Community Moderator – Online Education
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Job Description
Reddit moderator engaging education communities for Study.com, an online learning platform. Monitoring discussions, responding authentically, and reporting trends, sentiment, and performance.
Responsibilities:
- Monitor relevant subreddits for discussions related to Study.com and its products
- Participate in Reddit discussions with genuinely helpful, informative responses that naturally highlight Study.com's value where relevant
- Build a credible, trusted presence through consistent, long-term engagement
- Identify trending topics, pain points, and questions in online education to inform engagement opportunities
- Track Study.com brand mentions across Reddit and respond to inquiries, reviews, and comments promptly and authentically
- Flag negative sentiment, misinformation, or competitor mentions for escalation
- Submit daily activity logs with links to completed posts, comments, and interactions
- Provide weekly performance summaries covering wins, challenges, and recommendations
Requirements:
- At least 2 years of proven experience engaging on Reddit, with a Reddit account at least 2 years old and an established history, OR at least 2 years of community engagement experience on other platforms
- Deep familiarity with Reddit's ecosystem, including subreddit cultures, community norms, posting etiquette, and moderation practices
- Strong writing skills with a natural, conversational tone
- Ability to craft helpful and informative responses that are promotional second
- Understanding of how community platform engagement contributes to brand visibility and Answer Engine Optimization (AEO)
- Self-motivated and capable of maintaining consistent long-term engagement without direct supervision
Benefits:
- Payments twice a month
- Automated invoicing
- Fully online contracted work-from-home opportunity
- Flexible schedule: work when you want, where you want, and select projects that interest you
- Supportive staff available to answer questions and help with onboarding
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