Community Relations Representative II

Posted 7hrs ago

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Job Description

Community relations representative expanding Medicaid access for Centene, a healthcare organization. Supporting outreach, enrollment, renewal, events, and community partnerships across North Carolina.

Responsibilities:

  • Provide coverage and develop market penetration for Medicaid and Medicare products in the assigned territory
  • Present health insurance products to prospective members and provide education and assistance
  • Maintain relationships with community resource and advocacy groups
  • Collaborate with internal staff, government agencies, and regulatory/accreditation entities
  • Facilitate communication between the health plan and community-based organizations
  • Assist members with accessing healthcare, transportation, and other services
  • Monitor marketing guidelines, competitive products, and marketing practices
  • Submit territory, product, and competitive-condition reports
  • Build strategic relationships with community organizations, DSS offices, health departments, the Enrollment Broker, schools, and other stakeholders
  • Support member education, outreach, enrollment, retention, Medicaid recertification, and HR1-related renewal efforts
  • Plan and participate in community education and outreach activities, health fairs, events, campaigns, presentations, and collaborative events
  • Collaborate with Marketing, Medicare, Ambetter, providers, agencies, schools, and community organizations
  • Support community engagement strategies and sponsorship initiatives
  • Manage budgets, event documentation, reporting, compliance, branding, and outreach standards
  • Lift boxes containing marketing materials and travel
  • Perform other assigned duties and comply with company policies and standards

Requirements:

  • Bachelor’s degree in marketing, sales, related field or equivalent experience
  • 4+ years of marketing, sales, community relations, or outreach experience
  • Experience preferably in a managed care or Medicaid environment
  • Candidates must reside in North Carolina within Mecklenburg County or surrounding counties
  • Ability to lift boxes containing marketing materials for events
  • Ability to travel
  • Bilingual skills are a plus

Benefits:

  • Competitive pay
  • Health insurance
  • 401K plan
  • Stock purchase plans
  • Tuition reimbursement
  • Paid time off plus holidays
  • Flexible approach to work with remote, hybrid, field or office work schedules
  • Incentive compensation may be included