Retentions Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Retentions Representative supporting Teleperformance’s customer-experience services in Bogotá. Managing client concerns, resolving conflicts, and retaining customers through a home-based campaign.
Responsibilities:
- Retain customers through the assigned campaign
- Provide comprehensive attention to clients
- Resolve conflicts and customer concerns
- Manage multiple tasks while delivering customer-oriented support
- Work assigned training and operational schedules
- Support positive customer experiences for global brands
Requirements:
- English C1 or higher / Advanced English
- Baccalaureate / Middle Education
- Strong communication skills
- Empathy
- Conflict resolution skills
- Time management skills
- Problem-solving skills
- Proactive, responsible, empathic, and a good listener
- Ability to manage multiple tasks and provide comprehensive attention to clients
- Retentions skills
Benefits:
- Commissions
- Employee fund
- Volunteer programs
- Career plan
- Life insurance coverage
- Long-term contract
Similar Jobs
Eligibility Representative, Specialty
Insurance verification coordinator supporting specialty pharmacy and infusion patients for Evernorth. Verifying coverage, authorizations, reimbursement documents, and financial assistance requirements.
Senior Representative, BPS Middle Office
Senior Middle Office Representative administering CLO/CDO transactions for FIS’s alternative investment technology and services business. Managing reconciliations, waterfalls, cash movements, reporting, and counterparties.
Upsell Representative
Upsell Representative growing Arketa’s fitness and wellness software revenue through add-on and Payroll sales. Owning expansion conversations, demos, pipeline, and quota performance.
Specialty Representative, GI Care
Specialty Representative selling AbbVie GI care medicines across Trenton-area healthcare accounts. Managing territory strategy, customer relationships, sales performance, and clinical market intelligence.
Lead Patient Representative – Telehealth
Lead Patient Representative coordinating telehealth access operations at Cincinnati Children’s. Supporting patient services, quality auditing, compliance, and Agentic Voice AI monitoring.
Field Experience Representative
Field Experience Representative promoting Superfeet footwear products across Texas and Oklahoma. Driving retail sales through customer events, account visits, sales associate training, and territory development.
Multi-Line Representative
Remote Texas insurance representative serving customers across State Farm’s insurance and financial services products. Building client relationships, supporting office operations, and promoting community awareness.
Specialty Representative, Gastroenterology
AbbVie specialty representative driving gastroenterology sales across Miami-area immunology accounts. Managing territories, healthcare-provider relationships, brand strategy, and sales performance.
Senior Medical Representative
Senior Medical Representative promoting AbbVie immunology products in Shanghai. Building healthcare-professional relationships and delivering compliant medical communications.
Senior Professional Medical Representative
Senior Medical Representative promoting AbbVie oncology products in China. Building compliant academic relationships with healthcare professionals and gathering market insights.
Provider Field Representative
Provider Field Representative supporting California Medi-Cal providers for Gainwell Technologies. Delivering provider education, claims support, and onsite and virtual outreach across assigned California territories.
Customer Representative – Contract Opportunity
Remote customer service representative supporting callers for client programs. Handling inquiries, documenting interactions, and pursuing performance-based advancement.
Inbound Lead Development Representative
Inbound lead representative supporting payroll customers through phone, chat, and email. Handling multilingual service, troubleshooting, documentation, and escalations for Harte Hanks.
Phone Representative 1
Remote phone representative answering inbound and outbound calls for a storage company. Guiding callers through rentals, recommending storage solutions, and meeting sales and satisfaction KPIs.
Phone Representative
Remote phone representative supporting storage customers. Handling sales calls, recommending storage solutions, and driving bookings through persuasive service.
Revenue Cycle Representative
Revenue Cycle Representative collecting insurance and self-pay balances for Rosecrance behavioral health services. Managing claims, accounts receivable, revenue-cycle compliance, and collections remotely.
Cash Application Reconciliation Representative
Cash Application Reconciliation Representative reconciling cash and patient-accounting payments for Overlake medical center. Maintaining deposits, audit data, and patient inquiry follow-up.
Representative I, Member Advocate – Evening Shift
CVS Health Member Advocate supporting Resources for Living and Behavioral Health members remotely. Handling calls, records, resources, troubleshooting, and escalations in a 24-hour contact center.
Member Enrollment Representative
Member Enrollment Representative selling MDVIP’s personalized healthcare memberships through consultative outreach. Engaging warm leads, scheduling consultations, and driving enrollment conversions remotely.
Commercial Logistics Representative, Global
Commercial logistics representative coordinating implants, instruments, and surgical kits for VB Spine. Managing urgent domestic and international shipments supporting spinal procedures.