Travel Representative

Posted 1ds ago

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Job Description

Work-from-home travel representative helping Nova Travels clients prepare for trips and navigate travel procedures. Providing traveler support before and during journeys through phone, email, and messaging.

Responsibilities:

  • Communicate with travelers through phone, email, and messaging platforms
  • Assist with reviewing travel plans and confirming trip details
  • Provide clear information regarding travel destinations and procedures
  • Follow up with clients prior to departure to ensure readiness
  • Address client concerns and escalate more complex matters when necessary

Requirements:

  • Strong communication and customer service abilities
  • Organized with attention to detail
  • Comfortable learning and using online systems
  • Customer support experience is helpful but not required
  • Interest in travel and client service

Benefits:

  • Remote work opportunity with flexible scheduling
  • Training and ongoing support provided
  • Opportunities for growth within the travel industry
  • Access to travel benefits and discounts
  • Collaborative and supportive team environment