Consultor(a)/Analista Salesforce, Field Service Cloud
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Job Description
Consultant/Analyst Salesforce specializing in Field Service Cloud solutions for complex corporate environments. Focused on implementation, support, and improvement of Salesforce services.
Responsibilities:
- Participação em projetos de implementação, sustentação e evolução de soluções em ambientes corporativos complexos
- Atuação consistente em correções funcionais e melhoria contínua dos processos
- Colaboração com times técnicos e arquitetos de integração
Requirements:
- Profissional com mais de 3,5 anos de experiência atuando como Consultor(a)/Analista Salesforce
- Forte especialização em Field Service Cloud
- Conhecimento dos principais componentes do Field Service
- Atuação na investigação de defeitos, análise de logs, fluxos e mapeamentos
- Compreensão de fluxos de integração síncronos e assíncronos
- Análise e documentação de requisitos funcionais
- Forte domínio do SDLC (Software Development Life Cycle)
- Atuação em metodologias ágeis (Scrum e Kanban)
- Certificações: Salesforce Field Service Lightning Consultant (Obrigatória)
- Desejável: Salesforce Service Cloud Consultant, Salesforce Business Analyst, Salesforce OmniStudio Consultant
- Inglês intermediário, com foco em leitura técnica e participação em reuniões operacionais
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