Customer Service Call Center Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Call Center Representative interacting with customers via multiple channels. Resolving inquiries, providing service options, and ensuring customer satisfaction.
Responsibilities:
- Interact with WM Customers via Multi-Channel Customer Service, handling 60-80 contacts a day
- Use multiple applications to research and resolve customer queries
- Provide an exceptional level of customer service, explaining complex issues in simple terms
- Highlight features and benefits of WM products and services to increase revenue and retain customers
- Establish customer accounts and negotiate service type, pricing, and billing
Requirements:
- High School Diploma or GED (accredited)
- 1 year of previous customer service experience (in addition to education requirement)
Benefits:
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Similar Jobs
Customer Support Specialist – Custom Cable Assembly
Customer Support Specialist managing OEM and industrial customer orders for GCG’s custom wire and cable solutions business. Coordinating production, delivery, RMAs, and issue resolution.
Sales Support Representative
Sales Support Representative supporting Humana’s Medicare sales teams with invoices, member records, reporting, and administrative operations. Remote Missouri role serving a leading U.S. healthcare company.
Customer Care Manager – all genders
Customer Care Manager building client relationships and improving employee-benefit offerings at ValueNet, Germany’s leading employee-benefits provider. Remote across the Canary Islands or office-based in Fuerteventura.
Login-out/Sample Management Staff – Customer Service – Hardline
Sample management staff handling laboratory testing samples for Eurofins Scientific, a global testing and diagnostics company. Managing eLims records, sample storage, transfers, and customer-service coordination.
Senior Customer Experience Specialist – Finance
Senior Escalations Program Manager resolving complex finance customer issues for Samsara’s Connected Operations Cloud. Driving cross-functional programs that improve workflows, SLAs, and customer experience.
Working Student – Customer Service
Werkstudent:in im Kundenservice für Nutrition-Plus’ veganen Online-Shop. Bearbeitung von Bestell-, Produkt-, Liefer- und Reklamationsanfragen im Remote-Team.
Warranty Customer Care Representative
Warranty customer care representative supporting VF consumers across phone, chat, text, email, and social channels. Evaluating claims, processing orders, and resolving customer issues remotely.
Customer Service Representative
Remote Customer Service Representative supporting VF consumers through calls, chat, text, email, orders, and warranty claims. Resolving inquiries and maintaining customer satisfaction across VF brands.
Team Lead, Customer Service – Support
Team Lead Customer Support bei Recare, einem deutschen HealthTech-Unternehmen für digitales Entlassmanagement. Führung des Supports, KPI-Steuerung und Integration KI-gestützter Support-Lösungen.
Senior Manager, Vendor Operations, Customer Support
Senior manager leading Airbnb’s outsourced customer support operations across EMEA and LATAM. Improving NPS, vendor performance, and customer trust through data-driven team leadership.
Atención al Cliente
Asesor telefónico remoto atendiendo consultas de clientes Claro Postpago para MDY, empresa transnacional de BPO. Turno vespertino, sin ventas y con o sin experiencia.
Customer Support Specialist
Customer Support Specialist managing EMX support cases for IFS, a global enterprise software company. Investigating aviation software issues and coordinating resolution with technical teams.
Customer Support Representative
Customer Support Representative providing phone and email support for customers and suppliers. Troubleshooting orders, sales, and basic technical issues while documenting cases in CRM and ticketing systems.
Customer Support
Customer Support Representative resolving member, client, provider, and partner inquiries for VSP Vision’s eye-care business. Handling orders, claims, payments, complaints, and customer education remotely.
Manager, Customer Experience – Healthcare Delivery
Customer experience manager improving patient feedback across CVS Health's MinuteClinic, Oak Street Health, and Signify. Analyzing insights, managing CX programs, and guiding healthcare delivery improvements.
Spanish Bilingual Customer Care Agent
Spanish bilingual customer care agent supporting Embrace Pet Insurance customers with policy changes, coverage questions, and claims. Handling high-volume phone and email inquiries remotely.
Advising Support Representative
Advising Support Representative supporting Capella University learners with academic records, policies, financing, and advising resources. Resolving requests through phone, text, email, and casework.
Sales Support Specialist
Sales Support Specialist supporting ABB’s electrification products through technical solutions, documentation, CRM, and customer issue resolution. Developing new business opportunities across the U.S. market.
Customer Support Specialist – Zendesk
Customer Support Specialist supporting marketplace users and business partners across phone, email, SMS, and chat. Resolving complaints, escalations, disputes, and safety concerns for Australian and UK customers.
Customer Support Representative – Contract
Customer Support Representative resolving digital platform inquiries for a growing media platform. Managing HubSpot tickets, troubleshooting issues, and improving customer support operations.