Customer Support Representative, Portuguese Speaking
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Support Representative assisting Portuguese-speaking customers with online marketplace inquiries. Collaborating with a team to ensure a seamless shopping experience.
Responsibilities:
- Provide exceptional customer support to Portuguese-speaking customers via phone, email, and chat.
- Assist customers with inquiries about marketplace products and services, providing solutions and guidance.
- Accurately document customer interactions in the CRM system.
- Collaborate with team members to meet service targets and improve overall customer satisfaction.
- Participate in ongoing training and development to stay current on industry trends and platform updates.
Requirements:
- Fluency in Portuguese (written and spoken) is required; please state your nationality and native language in your application.
- Strong commitment to delivering excellent customer service.
- Previous experience in customer support or e-commerce is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- Proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a remote environment with excellent organizational skills.
Benefits:
- Monthly performance bonus
- Fully paid relocation package (flight, transfer, and 2 weeks' hotel)
- Private health insurance
- Two additional salaries per year
- Assistance finding accommodation after the hotel stay
- Fully paid training
- Free Greek lessons
- And more...
Similar Jobs
Sales Support Specialist
Sales Support Specialist at THE rAVe Agency providing operational support to the sales team. Managing client communications and ensuring internal workflows remain accurate and up to date.
Customer Service Representative
Customer Service Representative providing policy coverage and claim assistance at American Income Life. Engaging with customers primarily through phone and maintaining departmental standards.
Technical Customer Support
Technical Customer Service handling inquiries and technical issues in a fully remote role. Work with a young team at a company specializing in smart pet solutions with AI products.
EDI Support Specialist
EDI Support Specialist assisting with EDI operations and claims support, ensuring smooth coordination between departments. Requires experience in SQL, EDI, and medical billing.
Customer Service Agent
Customer Service Agent at Renjoy managing guest interactions and solving problems remotely. Providing clarity and solutions before, during, and after stays while embodying hospitality values.
Customer Experience Representative
Customer Experience Representative providing remote support to customers of Arkansas Trailer. Handling inquiries, order-related questions, and service requests in a remote capacity.
Responsable Support Client
Responsable Support Client overseeing Zendesk and managing customer relationships in a growing entrepreneurial support company. Ensuring operational excellence and quality in service delivery.
Kundenservice Mitarbeiter, Schweizerdeutsch
Kundenservice Mitarbeitende unterstützen Schweizer Premiumkunden und bieten professionellen Kundensupport aus Bosnien und Herzegowina. Arbeiten mit Nestlé‑Konzern in einem unbefristeten Vollzeitvertrag.
Operador/a de Atención al Cliente, Español – Alemán
Bilingual customer support professional managing client calls in Germany and Spain. Flexible freelance role focusing on client communication with weekly contract renewal.
Head of Customer Experience
Head of Customer Experience managing customer support team for Found, a financial services company. Leading strategy and support efforts in a remote setup.
VP, Customer Support
Vice President of Client Support at Illumia responsible for building a unified customer support function. Leading AI transformation and ensuring exceptional service quality across all customer interactions.
Customer Support Representative, Part-Time
Customer Support Representative providing customer assistance at fast-growing fintech startup Clair. Engaging users through multiple communication channels to enhance their experience and understanding of financial products.
Cust Svc Support Rep, Client
Client Customer Service Support Representative at Labcorp managing client inquiries and claims efficiently. Ensuring world-class customer experience through effective communication and documentation.
Customer Care Representative – Producer/Agent P&C
Customer Care Representative handling inquiries and insurance policy needs at Farmers. Delivering exceptional customer service remotely in a high-performance culture.
ERP Support Specialist
ERP Support Specialist managing ERP/MRP systems for Hamilton Medical. Overseeing end-user support, system enhancements, and project coordination in a fully remote role.
Customer Service Representative – MyRepChat
Customer Service Representative assisting clients via calls and emails. Supporting financial professionals through web-based texting application services in a remote setup.
Commercial Insurance Sales Customer Service Representative
Customer Service Representative assisting commercial insurance clients via phone and digital channels. Upselling relevant products and coordinating with internal teams for service improvement.
Customer Service Representative
Customer Service Representative supporting healthcare operations in the US. Responsible for scheduling and customer service roles while working remotely from the Philippines.
Insurance Customer Service Representative
Insurance Customer Service Representative handling client communications and policy servicing for a commercial insurance agency. Focused on supporting contractors and SMB clients with insurance operations.
Customer Service Representative
Customer Service Representative receiving emergency and non-emergency phone calls remotely. Entering data and coordinating with drivers for timely service and customer satisfaction.