Data and Systems Reporting Analyst
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Job Description
Remote Data & Systems Reporting Analyst building data systems and reports for Empower Community Care’s behavioral health, child welfare, and community care programs. Ensuring accurate reporting, quality monitoring, and stakeholder insights.
Responsibilities:
- Build, configure, and maintain databases, systems, workflows, automations, and surveys
- Translate program, funder, and implementation requirements into data structures, validation rules, and reporting tools
- Support data integration and reconciliation across multiple platforms
- Clean, normalize, and prepare client, provider, fidelity, outcome, capacity, implementation, and fiscal data
- Run recurring monthly, quarterly, annual, and ad hoc reports and dashboards
- Perform data pulls, validation, analysis, and formatting for scorecards, executive summaries, and monitoring reports
- Prepare project-specific reporting packages and funder/stakeholder deliverables
- Maintain registries and tracking tools for participants, providers, therapists, competencies, training milestones, and fidelity indicators
- Review report outputs for accuracy, clarity, and usefulness
- Verify and monitor data accuracy, completeness, consistency, and integrity through audits and validation reviews
- Investigate discrepancies, missing or duplicate records, workflow gaps, and system defects
- Maintain data quality controls, audit trails, and remediation processes
- Conduct user acceptance, dashboard, survey, and workflow testing
- Recommend improvements based on QA findings and stakeholder feedback
- Create and maintain data dictionaries, reporting specifications, SOPs, workflow documentation, user guides, and training materials
- Collaborate with project teams, trainers, providers, and external partners
- Prepare and present reports, dashboards, findings, and insights to leadership, project teams, funders, state partners, providers, and trainers
Requirements:
- Bachelor's degree in data analytics, statistics, computer science, information systems, or a related field; equivalent experience may be considered
- 2–4 years of experience building, maintaining, or improving data systems, reports, and dashboards, including data cleaning, validation, integration, analysis, and quality assurance
- Working knowledge and experience in common data, reporting, or database tools
- Ability to manage recurring reporting cycles, project-based timelines, and competing priorities
- Excellent written and verbal communication skills, including presenting findings clearly to technical and non-technical audiences
- Ability to work remotely and independently, with availability during core business hours in Eastern Time (ET)
- Ability to pass a required background check
- Compliance with confidentiality and data-privacy requirements, including HIPAA and 42 CFR Part 2 where applicable
- Preferred: QuickBase or other low-code/no-code platforms; relational tables, formulas, forms, reports, dashboards, and workflow automation
- Preferred: Qualtrics survey design, display/skip logic, embedded data, workflows, dashboards, APIs, automations, and data exports
- Preferred: HubSpot, Salesforce, or similar CRM systems
- Preferred: Power BI, Excel, scorecards, dashboards, and stakeholder-ready summaries
- Preferred: Familiarity with behavioral health, child and family services, juvenile justice, child welfare, evidence-based practices, public-sector reporting, or nonprofit program evaluation
Benefits:
- Medical coverage
- Dental coverage
- Vision coverage
- Retirement savings
- Paid time off
- Paid holidays
- Life insurance
- Remote work arrangement
- Reasonable accommodations for qualified individuals with disabilities in accordance with the ADA
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