Field Strategy Partner
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Job Description
Field Strategy Partner connecting Express franchisees with headquarters. Analyzing field insights and supporting strategic initiatives for an international staffing company.
Responsibilities:
- Build trusted relationships with franchise owners, Developers, and office leadership teams
- Conduct regular business discussions to understand performance trends, challenges, priorities, and growth opportunities
- Analyze business trends, field insights, and performance data
- Support franchise owners with complex business challenges by leveraging resources and facilitating collaboration
- Monitor initiative adoption, field sentiment, and implementation challenges
- Participate in owner meetings, zone meetings, conferences, training events, and field engagements
- Gather, synthesize, and communicate field insights and emerging trends
- Assist with implementation, testing, and evaluation of approved programs and strategic initiatives
- Complete administrative activities, documentation, reporting, and follow-up communications
Requirements:
- Bachelor’s degree or an equivalent combination of education and relevant experience
- Five or more years of experience in franchise operations, business management, human resources, consulting, organizational development, change management, or a related field
- Two or more years of experience within the Express franchise network, with demonstrated credibility and trusted relationships among franchise owners, Developers, and field leaders
- Proficiency with Microsoft 365 applications, collaboration tools, and structured documentation practices
- Ability to build authentic relationships, establish trust, and demonstrate emotional intelligence
- Strong active listening, communication, facilitation, and presentation skills
- Ability to recognize patterns, trends, and emerging themes and translate qualitative and quantitative information into actionable insights
- Ability to establish field credibility, exercise sound judgment, and balance franchisee needs with organizational priorities
- Knowledge of change management principles and experience supporting pilots, testing, initiative adoption, and continuous improvement efforts
- Strong organizational skills and ability to manage multiple workstreams independently
- Skilled in producing clear written documentation and synthesizing complex information
- Willingness and ability to travel regularly
- Position is remote eligible for candidates living within the continental US states
Benefits:
- Not specified
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