Digital Sales Consultant III
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Job Description
Digital Sales Consultant III specializing in resolving customer inquiries and providing product knowledge. Requires effective communication and decision-making to manage customer's needs efficiently.
Responsibilities:
- Handle customer inquiries and provide resolutions
- Demonstrate extensive knowledge of company products and services
- Work independently and collaboratively within a team
- Utilize effective communication and negotiation skills
- Maintain organization and decision-making in high-pressure situations
- Analyze client needs and offer proactive solutions
Requirements:
- Knowledge of company products, services and business operations to enable resolution of customer inquiries
- Computer navigation and operation skills
- Demonstrates effective people skills and sensitivities when dealing with others
- Ability to work both independently and in a team environment
- Requires negotiation and communication skills, both written and verbal
- Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience (all levels of management, employees, clients and public
- Good understanding of the sales process
- Requires solid decision-making and problem solving skills
- Analytical skills are required to determine client business needs and requirements
- Requires excellent time management and organizational skills
- Ability to remain calm under various levels of pressure
- Is resourceful and proactive in gathering information and sharing ideas
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