Director, Commercial Operations
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Job Description
Director of Commercial Operations at Konovo to build the commercial operating system for growth. Leading the transition to a product-driven platform and enhancing analytics and pricing strategies.
Responsibilities:
- Build and operationalize Konovo’s commercial operations foundation including pricing strategy, territory design, forecasting models, sales operations infrastructure, and revenue intelligence systems.
- Partner with Delivery, Product, Finance, and Technology teams to align commercial strategy and operating plans across the organization.
- Partner closely with the CCO to translate commercial strategy into execution systems, playbooks, and repeatable processes.
- Develop pricing governance, deal-desk frameworks, and commercial policies ensuring discipline, consistency, and margin protection.
- Design and implement coverage models aligned to customer potential, growth goals, and platform adoption.
- Establish forecasting cadences, dashboards, and pipeline governance and lead the commercial planning process across global sales and CS organizations.
- Align with HR and the CCO to design compensation models and performance frameworks that reinforce desired commercial behaviors.
- Lead change management efforts required for Konovo’s pivot to a platform-led model—driving adoption, clarity, and accountability.
- Build and scale a high-performing Commercial Operations organization including pricing, RevOps, enablement, analytics, and systems.
Requirements:
- A strategic doer capable of designing commercial systems while rolling up sleeves to implement them.
- 10+ years in Commercial Operations, Revenue Operations, GTM Strategy, or related fields within SaaS, healthcare data, insights, or high-growth environments.
- Demonstrated success building pricing, forecasting, and territory infrastructure during periods of transformation.
- Deep experience in change leadership and cross-functional execution.
- Proven ability to raise the bar for commercial discipline, performance, and cross-team alignment.
- Experience partnering directly with senior leadership to shape commercial strategy and execution.
- Global experience preferred (US, UK, EU, APAC).
Benefits:
- Work on cutting-edge AI-powered solutions and industry-leading services that transform healthcare insights.
- Be part of a mission-driven company that is revolutionizing healthcare decision-making.
- Join a fast-growing global team with career advancement opportunities.
- Thrive in a collaborative, remote work environment that values innovation and flexibility.
- Make a real-world impact by helping healthcare organizations innovate faster.
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