Director, E-Commerce Merchandising & Vendor Relations
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Job Description
Director leading e-commerce merchandising, vendor negotiations, and partner performance for BBQGuys.com, an outdoor living retailer. Driving catalog revenue, margins, conversion, and team development.
Responsibilities:
- Drive revenue, gross margin, conversion, and overall catalog performance
- Lead ecommerce merchandising across brand portfolios
- Oversee Online Merchants, a Jr. Online Merchant, and the Vendor Relations function
- Set brand performance expectations through weekly brand reviews, PDP health and Content Health audits, assortment decisions, and NPL content playbook ownership
- Monitor catalog-wide sales and profitability; address underperforming brands and identify assortment expansion opportunities
- Partner with Site Merchandising to improve brand pages, PLPs, PDPs, and shopping experience
- Partner with Pricing and Promotions to optimize pricing, promotions, and margin capture
- Collaborate with Marketing, Creative, and Tech on campaign alignment, launch readiness, and site experience improvements
- Own vendor relations and partner performance
- Lead vendor program negotiations involving rebates, co-op growth, allowance structures, and distribution reliance
- Build and manage vendor programs, including enrollment criteria, activation standards, and QBR cadence
- Develop and deliver the BBQGuys value proposition to brand partners
- Hold vendors accountable to MSA expectations, content standards, NPL timelines, promotional and pricing policies, and defective/warranty resolution standards
- Own vendor performance scorecards and track compliance, program performance, and relationship health
- Build a prospective brand target list using market intelligence, search demand, trade show intelligence, and supplier conversations
- Surface competitor intelligence, category trends, brand share data, and emerging brand opportunities
- Lead five direct reports and conduct performance reviews, development sessions, and growth conversations
- Coach two Online Merchants in people leadership
- Build a high-accountability, growth-oriented team culture
- Present progress updates, performance results, and strategic recommendations to the Senior Director and Executive team
Requirements:
- Bachelor's degree in business, Marketing, Merchandising, or a related field, or equivalent professional experience
- 4–6 years of experience in ecommerce, retail buying, category management, or vendor/partner management
- 4–6 years leading a team
- Experience in a Director-level or senior individual contributor role with commercial accountability
- Demonstrated leadership ability
- Ability to prioritize and handle several high-impact assignments simultaneously
- Cultural inclination toward transparency, accountability, sense of urgency, and growth mindset
- Good judgement and wisdom in negotiations and communication with external parties
- Strong grasp of business fundamentals such as conversion rate optimization and P&L management
- Expert knowledge with e-commerce metrics such as conversion rate and marketing fundamentals
- Advanced computer skills including Excel, PowerBI, Adobe Analytics, Microsoft Office Suite, and willingness to learn internal programs
- Excellent analytical skills, including defining problems, collecting data, establishing facts, drawing conclusions, and providing solutions
- Excellent written and oral communication skills and cooperative team-player ability
- Ability to read and write in English
Benefits:
- Occasional travel for vendor meetings, trade shows, and company events
- Remote work / home office environment
- Reasonable accommodations may be made for individuals with disabilities
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