E-commerce Operator
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Job Description
E-commerce Operator maintaining Telos Media’s Shopify stores, product data, inventory, promotions, and integrations. Monitoring store health, SEO, reporting, and merchandising details.
Responsibilities:
- Manage Shopify stores including SolarBalls, MrSpherical, and Run Monster Run
- Add, update, and publish products, variants, pricing, bundles, and promotions
- Maintain accurate product information, images, inventory, and store details
- Perform regular website checks and resolve broken links, incorrect information, missing products, and other issues
- Monitor stock and flag low-stock or inventory problems
- Review sales, conversion, and other e-commerce data
- Assist with weekly sales reports and key e-commerce metrics
- Identify opportunities involving promotions, bundles, and merchandising
- Verify promotions, discount codes, bundles, and pricing before and during launches
- Support inventory audits and forecasting by providing accurate data and flagging risks
- Update and optimize product and collection SEO fields
- Maintain integrations between Shopify, Google Merchant Center, and YouTube Shopping
- Make simple product image edits
- Collaborate with the e-Commerce Manager, Marketing Manager, and wider team
- Improve processes and proactively automate repetitive work
Requirements:
- 2–3+ years of hands-on e-commerce experience
- Strong Shopify experience and ability to navigate Shopify independently
- Good understanding of e-commerce store operations
- Comfortable working with many products, variants, and SKUs
- Ability to use data to identify problems or opportunities, track KPIs, and build sales reports
- Working knowledge of SEO, including keyword research, product and collection page optimization, meta titles and descriptions, URLs, image alt text, and on-page SEO fundamentals
- Familiarity with Google Merchant Center, YouTube Shopping, and TikTok Shop
- Ability to identify and resolve basic product feed or listing issues
- Basic graphic design skills for simple product image edits
- Highly organized and detail-oriented
- Ability to work independently and proactively
- Comfortable working in a fast-moving team
- Regular overlap with the operations team
- Morning hours Philippine time preferred
Benefits:
- Full-time employment
- Morning hours Philippine time preferred
- No regular evening work
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