Director, eCommerce Technology
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Job Description
Director of eCommerce Technology at Deckers Brands, leading global eCommerce platform transformation and enhancing customer experiences. Collaborating with diverse teams to innovate and drive digital strategies.
Responsibilities:
- Lead the execution, delivery, and continuous improvement of Deckers’ global eCommerce platforms and consumer digital experiences.
- Ensure eCommerce capabilities are scalable, reliable, and aligned to business priorities.
- Manage teams responsible for development, platform operations, and optimization of eCommerce systems.
- Champion innovation and operational excellence ensuring platforms are always ready for growth.
- Inspire and empower high-performing engineering teams fostering a culture of inclusion.
- Collaborate across Product, Digital, Marketing, and Operations to deliver customer-centric experiences.
- Modernize technology stack and introduce best practices that keep Deckers ahead in digital retail.
- Measure impact on business growth, conversion, and customer satisfaction with eCommerce solutions.
- Shape the culture and future of Deckers’ digital journey by being a visible leader.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related technical field; MBA or Master’s degree in Technology Management or Business Administration preferred
- 10+ years of experience in software engineering or digital platform delivery, with 5+ years in people leadership roles
- Proven experience delivering and operating enterprise-scale eCommerce platforms
- Hands-on experience with modern commerce technologies (Salesforce Commerce Cloud, headless commerce, composable architectures)
- Experience working in global retail, DTC, or consumer-facing digital environments strongly preferred
- Demonstrated success leading cross-functional delivery teams and managing competing priorities in fast-paced environments
- Strong understanding of eCommerce platforms, web technologies, and cloud-native architectures
- Experience with agile delivery, DevOps practices, CI/CD pipelines, and operational excellence
- Ability to translate business needs into clear technical and delivery plans
- Strong communication and stakeholder-management skills across technical and non-technical audiences
- Results-oriented mindset with a passion for customer experience, quality, and continuous improvement
- Experience managing, developing, and delivering multi-tenant eCommerce platforms
- Experience in AI-augmented SDLC for application development is a value add
- Extensive experience in application performance tuning and platform scalability
- Expertise in enabling tech strategies for digital/retail domains
- Extensive experience in Microservices, APIs, Cloud Native & Headless integrations
Benefits:
- Competitive Pay and Bonuses
- Financial Planning and wellbeing
- Time away from work
- Extras, discounts and perks
- Growth and Development
- Health and Wellness
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