Director, eCommerce Sales
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Job Description
Director of eCommerce Sales responsible for strategy and P+L across key eCommerce customers. Leading growth initiatives and managing project execution with a focus on sustainable growth.
Responsibilities:
- Own the ecommerce strategies for assigned accounts, overseeing the selection, pricing, search/discoverability levers, and forecasting and inventory management with a focus on long-term, sustainable growth
- Lead and provide planning expertise in preparing inventory, sales reports, and in-depth analysis, creating performance recaps, and leading cross-functional meetings to review performance and recommend improvements based on historical data trends
- Analyze sales and inventory trends to provide insights to the analyst team in the creation of a forward-looking inventory forecast planning
- Inspire and influence key business leaders in Marketing, Sales, Merchandise Planning, Product Development, and Supply Chain to drive share and sales acceleration
- Manage the project planning, execution, and ongoing progress of defined eCommerce strategies on a day-to-day basis, with full accountability for results and timely deliverance
- Develop, manage, and communicate project plan(s) that track key milestones, deliverables, rollout progress, leading indicators, and performance metrics
- Implement standard work processes, reporting, and templates across work streams to ensure clear integration of each work stream into the overall project delivery
- Identify risks within project plans and build risk mitigation strategies
- Audit existing terms and negotiate so that they are mutually beneficial for the organization and the customer
- Coordinate with the marketing team on the execution of the sales plan
- Creates regularly scheduled communications with key eComm partners to ensure internal initiatives are prioritized and to better promote vendor partnership
- Identify consumer-centric opportunities that can be addressed through innovation and collaboration with the assigned retailer
- Continuously assess retailers’ programs to determine participation levels
- Oversees catalog integrity on retailer partner sites – right items and item statuses, correct prices, preferred fulfillment methods, and appropriate content
- Proposes promotional programs with retailer partners to ensure the catalog of items is receiving optimal traffic and sales
- Onboard agreed-upon new customers and finalize terms, pricing, and programs within company guidelines
- Drives the business through a high-level of involvement in the day-to-day operations by raising issues to the eCommerce Operations Manager
- Partners with the eCommerce Operations Manager and IT to assist in EDI implementation to maximize operational efficiency
- Travel for tradeshows and customer appointments.
Requirements:
- BS degree in business or related field preferred; or relevant work experience
- 10+ years of experience in eCommerce Sales
- Understanding of Hybrid and 3P Sales Models
- Experience in consumer products is required
- Prior Home Décor or Furniture experience preferred
- Prior account management experience with Amazon required
- Prior experience with data analysis, senior-level presentation, and ambiguity management
- Working knowledge of eCommerce technologies
- History of working with sales, marketing teams, and large customers to drive growth initiatives
- Skills: Able to inspire, motivate, and lead direct team members and project team members
- Strong bias for action
- Superior written and oral communication skills
- Utilization of data to develop strategies
- Consumer-centric vision
- Strong presentation skills
- Ability to plan, prioritize, organize, and clearly define objectives
- Ability to execute plans under time restraints
- Ability to work within a team, as well as independently under minimal supervision
- Ability to understand technical details
- Computer proficiency, especially in Microsoft Excel, PowerPoint, and Word
- Ability to travel domestically.
Benefits:
- Other responsibilities as required.
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