Director, Field Quality
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Job Description
Director of Field Quality overseeing quality assurance within North America Operations for Coca-Cola. Leading programs to comply with standards, regulations, and continuous improvement initiatives.
Responsibilities:
- Provide leadership and technical guidance for quality programs across assigned regions.
- Ensure facilities comply with internal standards, regulatory requirements, and maintain audit readiness.
- Implement and maintain foundational quality systems, including adherence to the TCCC and NAOU Quality requirements.
- Monitor regional quality metrics, consumer complaint data, and operational trends to identify and mitigate risks proactively.
- Lead root cause analysis and corrective action planning for quality system failures and IMCR events within assigned regions.
- Collaborate with cross-functional teams to troubleshoot issues and support commercialization processes for new products and packages.
- Deliver quality training programs to build plant-level expertise and ensure consistent execution of standards.
- Champion digital tools and data-driven approaches to enhance quality performance and operational efficiency.
Requirements:
- Bachelor’s degree in Science, Engineering, or related technical field.
- HACCP/PCQI Certification required.
- 8+ years of experience in quality and food safety within FMCG (Fast-Moving Consumer Goods) or pharmaceutical sectors.
- Experience implementing quality assurance, quality control, and management system programs (e.g., HACCP, GFSI, ISO9000/22000, SPC).
- Strong problem-solving skills and experience with root cause analysis.
- Familiarity with digital quality and compliance systems (e.g., EtQ, SAP, SPC/InfinityQS).
- Excellent communication skills (written, verbal, and presentation).
- Exposure to lean/six sigma tools and methodologies preferred.
- Ability to travel 50–75% within North America.
Benefits:
- full range of medical, financial, and/or other benefits, dependent on the position
- Annual Incentive Reference Value Percentage: 30
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