Director, IT
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Job Description
Director, IT at Upsun ensuring secure and efficient technology operations for a global workforce. Collaborating cross-functionally while refining infrastructure processes and managing access tools.
Responsibilities:
- Build secure, efficient, and frictionless systems for a distributed workforce
- Partner with Sr. Manager to divide the workload and resolve complex technical roadblocks
- Establish clear operational priorities and optimize vendor contracts
- Collaborate with Security, Finance, and People teams to enforce policies
- Provision tools, troubleshoot issues, and automate internal workflows
- Manage physical hardware logistics and provide support throughout the asset lifecycle
- Conduct regular audits of tool usage and manage renewal dates
- Oversee IT and SaaS vendors, manage renewals and budgets
Requirements:
- 7+ years of experience in IT operations or systems administration
- Deep knowledge of IAM/IdP platforms, SaaS ecosystems, and Okta administration
- Proficiency in IT security, OS policy enforcement, MDM, and endpoint protection tools like SentinelOne
- Strong process orientation with the ability to document, automate, and improve internal workflows
- Clear and confident communication across technical and non-technical audiences
- Experience working cross-functionally in remote, globally distributed teams
- Hands-on approach to IT support with a focus on enabling and empowering end users
- Always looking for ways to improve tooling, policy, or process
Benefits:
- Flexible PTO
- Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
- Company stock options
- Professional development budget
- Office equipment budget
- Wellness budget
- Annual team gatherings
- Internet reimbursement
- Inclusive parental leave
- Remote work travel program
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