Director, IT
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Job Description
Director of IT at Upsun, managing secure systems for a distributed team. Fostering operational excellence and leading IT initiatives within a cloud application platform.
Responsibilities:
- Build secure, efficient, and frictionless systems for our distributed workforce.
- Partner with Sr. Manager to divide the workload, resolve technical roadblocks, and establish operational priorities.
- Collaborate with Security, Finance, and People teams to enforce policies and streamline operations.
- Provision tools, optimize vendor contracts, troubleshoot issues, and automate workflows.
- Elevate the employee experience through operational excellence and continuous improvements.
Requirements:
- 7+ years of experience in IT operations or systems administration, with a demonstrated ability to lead end-to-end IT functions in distributed environments.
- Deep knowledge of IAM/IdP platforms, SaaS ecosystems, and Okta administration.
- Proficiency in IT security, OS policy enforcement, MDM, and endpoint protection tools like SentinelOne.
- A strong process orientation with the ability to document, automate, and improve internal workflows.
- Strong analytical, problem-solving, and negotiation skills.
- Clear and confident communication across technical and non-technical audiences.
- Experience working cross-functionally in remote, globally distributed teams.
- A hands-on approach to IT support with a focus on enabling and empowering end users.
- Always looking for ways to improve tooling, policy, or process.
Benefits:
- Flexible PTO
- Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
- Company stock options
- Professional development budget
- Office equipment budget
- Wellness budget
- Annual team gatherings
- Internet reimbursement
- Inclusive parental leave
- Remote work travel program
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