Director of Operations
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Job Description
Director of Operations leading internal operations and organizational infrastructure to support Sepsis Alliance's mission and growth. Ensuring operational efficiency and strategic alignment across teams.
Responsibilities:
- Lead operational systems, administrative infrastructure, and internal workflows
- Establish operational policies, standards, and processes that support efficient execution
- Oversee organizational technology platforms including Salesforce governance and improvements
- Manage contracts, insurance review, and organizational risk management practices
- Partner with leadership on annual planning, budgeting, and organizational priorities
- Translate strategic priorities into operational goals, timelines, and accountability structures
- Oversee financial operations in partnership with the contracted Finance Manager and the Finance Committee
- Review financial reporting and operational metrics to identify trends and risks
- Prepare operational and financial materials for Board and committee meetings
- Lead initiatives that support employee engagement and organizational health
- Oversee HR policies, benefits administration, and compensation philosophy including pay equity review
- Support workforce planning and leadership development
- Guide managers on people-related matters and organizational practices
- Champion diversity, equity, and inclusion initiatives
- Supervise the Manager of Operations and partner with the Finance Manager
- Establish operational priorities, workflows, and accountability structures
- Coach and support team members while fostering collaboration and transparency
- Serve as a strategic advisor to the CEO on operational matters
- Coordinate cross-functional initiatives and leadership priorities
- Track key organizational initiatives and support follow-through
- Assist the CEO with Board preparation, leadership planning, and strategic discussions
Requirements:
- 5+ years of operations or organizational leadership experience
- 3–5+ years of nonprofit experience preferred
- Experience managing organizational systems and internal operations
- Familiarity with CRM systems (Salesforce preferred) and financial reporting systems (QuickBooks preferred)
- Experience working within a PEO environment (Rippling preferred) and retirement plan administration
- Strong leadership, strategic thinking, and problem-solving skills
- Ability to communicate operational or financial information clearly to leadership and board members
- Experience working effectively in remote or hybrid teams.
Benefits:
- Medical, dental, and vision insurance
- 403(b) retirement plan with immediate eligibility
- Tuition assistance after one year
- $100/month remote work stipend
- Eligibility for Public Service Loan Forgiveness (PSLF)
- 15 vacation days annually
- 12 paid holidays including Juneteenth, Christmas Eve, and New Year’s Eve
- Monthly Team Wellness Days (Jan–Oct)
- PTO on your birthday
- Sick leave and bereavement leave
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