VP of Operations
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Job Description
VP of Operations leading the operations for Sphere's payment infrastructure. Overseeing banking, compliance, and treasury operations on a global scale.
Responsibilities:
- As VP of Operations, own the operating system behind Sphere's payments, banking, FX, and compliance flows globally.
- Turn live flow into a reliable, automated operation and make corridor launches repeatable.
- Operational execution across customers, vendors, banks, and internal systems: settlement, reconciliation, exception and failure handling.
- Onboarding, implementation, support, and servicing, owned end to end.
- Define the standard that holds across jurisdictions and decide where local divergence is necessary.
- Work closely with compliance and product teams to coordinate localized definitions of risk management programs.
- Own operational risk across flows, reconciliation, and vendor and rail dependencies.
Requirements:
- 8+ years in fintech, payments, BaaS, banking infrastructure, PSPs, or money movement.
- Built operational systems 0-1 and scaled them 1-100 early-stage.
- Deep on payops, recon, incident management, onboarding, support, and controls.
- Sharp with operating metrics.
- High judgment, high ownership, steady in ambiguity.
- Strong Plus: Regulated, multi-rail, or multi-bank operations at scale.
- Stood up operations in a new country or corridor.
- Compliance or risk ops for higher-risk, higher-margin segments.
Benefits:
- Own the operating system behind a global, multi-currency payments network.
- Real ownership, global scope with top-level counterparties and business opportunities.
- Competitive comp and equity.
- Fully matched health, vision, and dental.
- Laptop and travel stipends.
- Biannual global offsites.
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