Director of People Operations
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Job Description
Director of People Operations at Nema Health managing recruitment and enhancing employee experience. Leading talent acquisition and onboarding in a mission-driven healthcare environment.
Responsibilities:
- Own end-to-end recruiting strategy with particular emphasis on clinician and operations roles
- Enhanced Nema's onboarding experience through refined 30/60/90 day frameworks
- Optimize recruiting and people tools (ATS, HRIS, onboarding platforms) to support scale
- Maintain a pulse on employee satisfaction through feedback systems
- Collaborate with leadership on headcount planning, hiring prioritization, and organizational strategy
- Drive early-stage clinician recruitment from intake through offer
- Partner with clinical leadership to build and maintain a robust clinical talent pipeline
- Design and launch recruiting analytics dashboards
- Reduce time-to-hire by implementing scalable interview frameworks and standardized scorecards
- Enhance Nema's employer brand and market visibility
- Deploy optimized people systems (ATS, HRIS, onboarding tools) with clear documentation
- Monitor employee engagement through quantitative and qualitative feedback
Requirements:
- 5+ years of experience in Talent Acquisition, Recruiting, or People Operations
- Proven track record building or managing full-cycle recruiting processes
- Successfully hiring clinician or operations roles
- Experience building or significantly improving onboarding programs
- Strong empathy, emotional intelligence, and relationship-building skills
- Comfort with modern People tools and systems (ATS, HRIS, onboarding platforms)
- Proactive problem-solver who thrives in fast-moving, ambiguous environments
- Have a strong interest in growing into broader People leadership over time
- Care deeply about improving access to mental health care and are aligned with Nema’s mission
Benefits:
- Comprehensive benefits including healthcare
- 401(k) with matching
- Stipends for work-from-home productivity
- Continued education
- Generous PTO
- Flexible work hours
- Remote-first culture with supportive team norms
- Inclusive, trauma-informed leadership
- Opportunity to grow with a fast-moving, mission-driven company
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