Director, Revenue Operations
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Job Description
Director of Revenue Operations overseeing revenue operations across sales and marketing in a remote-first environment. Leveraging AI tools to enhance operational efficiency and customer experience.
Responsibilities:
- Own and evolve Procurify's revenue operations across sales, marketing, and customer success.
- Drive efficiency, predictability, and performance across the full revenue lifecycle.
- Partner closely with GTM and executive leadership to translate revenue strategy into scalable execution.
- Champion a forward-looking, AI-augmented approach to operations that supports sustainable, compounding growth.
- Continuously evaluate and optimize scalable, end-to-end revenue processes across the full customer lifecycle.
- Proactively identify inefficiencies and friction points, implementing data-driven improvements.
- Standardize and continuously improve best practices across forecasting, pipeline management, territory planning, and customer segmentation.
- Embed AI-powered workflow automation across key revenue processes to increase team capacity.
- Act as the central operating partner across GTM functions, driving alignment, accountability, and execution against shared revenue goals.
- Collaborate with product and growth teams to align GTM strategies for new product launches and expansion initiatives.
- Build, scale, and maintain self-serve dashboards that provide real-time visibility into pipeline health, revenue performance, and GTM efficiency.
Requirements:
- 5–8+ years in RevOps, Sales Ops, Marketing Ops or related roles within high-growth SaaS, Fintech, or technology companies, including hands-on experience owning and scaling revenue operations in a multi-functional GTM environment.
- Demonstrated ability to leverage AI tools and modern automation platforms to improve operational efficiency and decision-making at scale.
- Deep expertise across the revenue operations stack — CRM, MAP, BI, CPQ, CS (e.g., Salesforce, Marketo, Vitally, Gong, Metabase) platforms — with a strong point of view on how these systems should evolve in an AI-first environment.
- Hands-on experience with AI-powered revenue tools (e.g., Gong, Momentum, Outreach, ZoomInfo, Intercom, or equivalent) and a track record of operationalizing them effectively.
- Strong analytical mindset with the ability to move fluidly between strategic thinking and execution-level detail.
- Exceptional cross-functional influence — you can align diverse stakeholders and drive accountability without direct authority.
- Clear communicator who can translate complex data and operational insights into crisp narratives for executive and board-level audiences.
- A builder's orientation: you're energized by creating structure, improving systems, and raising the performance ceiling of the teams around you.
Benefits:
- Flexible working: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada! And US if applicable.
- Responsible time off: We trust our team to take the time they need to rest and recharge while staying accountable to their commitments.
- Extended health benefits: We prioritize our team’s health and well-being. We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account.
- Community initiatives: We have a strong commitment to giving back to our communities, including regular volunteer days, our Donate Your Day program, and education lunch and learns.
- Stock options: Everyone has a chance to own a part of Procurify with our competitive stock program.
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