Manager, Revenue Operations
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Job Description
Manager of Revenue Operations bridging clinical operations and finance for a clinical research site network. Own revenue integrity and reconciliation processes across studies, sites, and sponsors.
Responsibilities:
- The Manager, Revenue Operations is responsible for revenue integrity from contract through cash
- Establish and maintain the reconciliation from contract terms to billable activity to invoiced revenue to recognized revenue
- Identify, quantify, and drive recovery of revenue leakage across studies, sites, and sponsors
- Own the unbilled revenue schedule
- Interpret clinical trial agreements, study budgets, and contract amendments
- Own the revenue treatment of visit-based fees, monitoring fees, pharmacy fees, contract renewal fees, startup and closeout fees, and pass-through costs
- Reconcile screening activity captured at the site against what is billable under contract
- Build and run a standing cadence with clinical operations, study budgets & contracts, and site leadership
- Own the revenue cutoff, the monthly revenue accrual, and the unbilled reconciliation
- Deliver monthly revenue reporting by study, sponsor, and site, including variance to contract.
Requirements:
- Bachelor's degree in Accounting, Finance, Business, or a related field
- Minimum of five years in revenue operations, revenue integrity, clinical trial finance, or research site financial management
- Demonstrated experience interpreting screening and screen failure contract terms and recovering the associated revenue
- Hands-on working knowledge of CRIO.
- Analytical fluency.
- Advanced Excel required, including the ability to build reconciliations and variance analysis from imperfect source data.
- Strong written and verbal communication.
- Comfortable presenting findings to finance leadership and to sponsors.
- High attention to detail with the judgment to know which details matter.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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