Facility Revenue Manager – Ambulatory Surgery Centers
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Job Description
Facility Revenue Manager at Duke Health overseeing revenue cycle activities in outpatient surgery. Ensuring compliance, reporting performance, and training staff in effective charge management.
Responsibilities:
- Reporting to the PRMO Senior Revenue Manager, coordinates activities performed by staff responsible for charge capture, coding, charge entry, insurance follow-up, reimbursement analysis, or other PRMO functions within the assigned clinical area.
- Monitor performance for staff responsible for appointment scheduling, registration, clinic check-in, and clinic collections.
- Develop and prepare/utilize reports to track financial and operational performance across the entire spectrum of the revenue cycle for the assigned clinical area.
- Review and recommend changes/updates to the department's charge master(s).
- Act as a liaison to management and staff in designated areas on revenue cycle activities.
- Research, monitor, provide education and implement payer regulations and guidelines related to revenue management activities of the assigned clinical area.
Requirements:
- Bachelor’s degree required
- Master’s degree preferred
- At least 6+ years of relevant Healthcare Care experience preferably in Charge Integrity/Revenue Management is required.
- Coding certification (e.g. CCS, CPC, RHIA, RHIT), HFMA CHFP (Certified Healthcare Professional), CRCR (Certified Revenue Cycle Representative), or BSN RN preferred.
- Strong leadership capabilities with demonstrated ability to lead, motivate, and collaborate effectively with Hospital leadership.
- Strong oral and written communication skills.
- Excellent problem solving, analytical, and technical troubleshooting skills.
- Prioritization skills and ability to manage multiple projects concurrently.
- Ability to work on a flexible schedule
- Strong research and documentation skills.
- Ability to work independently
- Intermediate to expert in Microsoft Excel, PowerPoint, Teams, Word, Visio and Outlook
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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