Director, Strategic Operations – Analysis
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Job Description
Director of Strategic Operations and Analysis at National Geographic Society. Collaborating across departments to optimize business and operational strategies with a focus on efficiencies and effectiveness.
Responsibilities:
- Collaborating across the society to define, design, and optimize business and operational strategies.
- Producing clear conceptual frameworks and distilling business and operational requirements.
- Partnering closely with business unit leaders to comprehend and define effective operational strategies aligned with organizational goals and priorities.
- Acting as a liaison between different departments to ensure operational coherence, build organization-wide efficiencies, and facilitate cross-functional communication.
- Advising senior leadership leveraging insights, analyses, and recommendations based on operational, financial, and programmatic data and trends.
- Developing, designing, and optimizing operational processes and service delivery models to enhance efficiency and effectiveness.
- Generating clear and concise conceptual documentation outlining operational strategies, business definitions, and frameworks for senior leadership review and implementation.
- Eliciting, documenting, and communicating clear business and operational requirements.
- Partnering with technology and business teams to ensure clear definition of business value.
Requirements:
- Bachelor's degree, Master’s degree or equivalent experience preferred.
- 10+ years of professional experience in strategic operations, business analysis, or a related field.
- Ability to drive impact through strong communication and collaboration skills, effectively partnering with diverse teams and decision-makers.
- Demonstrated ability to effectively communicate vision and strategy, motivating and inspiring team members, stakeholders, and various contributors to a project’s success.
- Experience building definition and alignment by leveraging a variety of visualization and facilitation practices.
- Proven track record in producing clear, actionable documentation of business and operational requirements and concepts.
- Exceptional analytical, problem-solving, and conceptual thinking abilities.
- Strong understanding of the core components of data analytics and metrics definition including data management, information architecture, domain modeling, data catalogs, and data governance.
- Experience with a variety of principles and techniques for eliciting and clarifying requirements such as journey mapping, empathy mapping, service design blueprinting, use case specifications, user story development, jobs to be done, or others.
- Familiarity with UML diagramming including use case diagrams, activity diagrams, object diagrams, and state diagrams.
- Demonstrated ability to work autonomously, taking ownership of milestones and planning.
Benefits:
- medical, dental, and vision insurance
- engaging and comprehensive wellness program
- 401(k) retirement savings plan with matching contributions after 6 months of employment
- flexible paid time off benefits with up to 22 days of paid annual leave per calendar year
- 10 days of sick leave
- 12 paid holidays and a paid winter break between December 25 and 31
- paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits
- learning and development opportunities
- Lifestyle Spending Account
- pet adoption assistance and insurance
- pre-tax transportation benefits with a generous employer subsidy
- employer-paid life insurance and disability benefit
- a variety of National Geographic discounts and perks
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