Diseñador UX, Banca
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Job Description
Diseñador UX liderando procesos de diseño centrado en el usuario para empresa de tecnología especializada en activos digitales. Creando y mejorando productos, servicios y experiencias con enfoque estratégico.
Responsibilities:
- Liderar procesos de investigación, exploración, ideación, prototipado y evaluación de experiencias.
- Diseñar journeys, blueprints, mapas de experiencia, mapas de ecosistema y oportunidades de mejora.
- Facilitar sesiones de co-creación, ideación y definición estratégica con equipos multidisciplinarios.
- Traducir insights en propuestas de valor, estrategias de servicio, wireframes y prototipos.
- Planear y ejecutar pruebas de usabilidad e investigaciones con usuarios.
- Definir arquitectura de información y estructuras de navegación para productos digitales.
- Acompañar la construcción de propuestas integrales con otras áreas y aportar a la visión del producto.
- Comunicar hallazgos, avances y recomendaciones de forma clara a stakeholders.
Requirements:
- Más de 3-5 años de experiencia en diseño UX, service design o experiencia de usuario.
- Experiencia en investigación de usuarios, entrevistas, focus groups, shadowing, pruebas de usabilidad y análisis de hallazgos.
- Dominio de herramientas y artefactos como User Journey, Experience Map, Blueprint, Storyboarding, Wireframes, Prototipos, Problem Statement, Ecosystem Map, Personas, JTBD, mapas de empatía y diagramas de flujo.
- Conocimiento en arquitectura de información, design systems, branding y documentación de interacción.
- Manejo de Figma, Mural, Miro, FigJam, y herramientas como Optimal Workshop, Maze, Hotjar o similares.
- Manejo de herramientas ofimáticas y colaboración como Word, Excel, PowerPoint, Teams, Outlook, Forms, Jira y Confluence.
- Conocimiento de principios de diseño responsivo y componentes de visualización de datos para dashboards.
- Capacidad para planificar etapas de diseño, estimar esfuerzos y coordinar diferentes áreas.
Benefits:
- Remoto
- Oportunidades de desarrollo profesional
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