E-commerce Operations, Creative Assistant
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Job Description
E-commerce Operations & Creative Assistant supporting Valatam by managing e-commerce operations and creative tasks. Collaborating with global clients and internal teams in a remote role.
Responsibilities:
- Process and monitor daily orders, returns, and exchanges.
- Coordinate and track inventory and stock transfers with warehouses and partners.
- Provide timely customer service and communicate clearly with internal and external stakeholders.
- Update website imagery and assist with product page updates.
- Support retailer onboarding with catalogs and sales materials.
- Create and adapt creative assets using Canva, Photoshop, and AI tools.
- Develop basic marketing materials such as postcards, price lists, and one-sheets.
- Provide administrative support to the CEO and operations team as needed.
Requirements:
- English (C1/C2) and Spanish.
- 2+ years of experience with E-commerce platforms.
- Experience with tools like Asana, Canva, Photoshop (or equivalent), AI tools, Google Sheets / Google Docs (or equivalent).
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
- Bachelor’s or Associate’s degree preferred.
Benefits:
- Hourly rate starting at USD 1288$/month (final rate will be experience-based).
- Annual pay increments.
- Discretionary client bonuses (80 % of clients award year-end bonuses).
- 7 U.S. federal holidays + 4 paid PTO days.
- Monthly medical insurance stipend (after induction).
- Birthday / Anniversary bonuses + Gym / Wellness allowance.
- Unlimited online fitness classes + company events & Christmas celebrations.
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