Early Career Trainee, Field Engineer
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Job Description
Early Career Trainee responsible for maintaining equipment and customer relations in imaging products. Working in Izmir with GE HealthCare to ensure customer satisfaction.
Responsibilities:
- Maintains all models specific to a modality in the assigned area.
- Total system level trouble-shooting on complex multi-symptom problems.
- Daily interface with doctors and technicians on equipment status issues.
- Acts to ensure satisfaction to primary customers.
- Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
- Completes all administration tasks on time.
- Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
- Plays a leading role in complex and multifunctional rooms.
- Shares best practices.
- Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
- Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
- Insure timely dispatch closure.
- Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Requirements:
- Qualified to Degree level, Bachelor's degree Electrical & Electronics Engineering or Biomedical Engineering.
- Up to 1 years Field Services experience.
- Proficiency in English.
- Technical analytical skills.
- Ability to work independently with minimum direction.
- High work standards and quality.
- Initiative and motivation.
- Plans and organizes work effectively.
- Excellent communications, listening and interpersonal skills.
- Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
Benefits:
- Competitive salary
- Professional development opportunities
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