Engineering Manager
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Job Description
Engineering Manager leading Paddle's churn prevention product and managing a team of engineers. Collaborating for seamless delivery in payments and billing operations for digital businesses.
Responsibilities:
- lead Paddle's churn prevention product, helping our customers recover failed payments through smart dunning retries and automated recovery emails
- reducing voluntary churn via cancellation flows and term optimisation
- facilitate the delivery of initiatives to a high standard from initial concept and planning through to rollout, collaborating with engineers and non-technical colleagues
- manage, and coach the engineers in your team so that they develop both personally and professionally, and are able to perform together with impact
- partner with the team’s Product Manager to create a roadmap for success
- drive improvements to the processes and practices of the team
- help to continuously improve the reliability and scalability of Paddle’s high-traffic event-driven system
- work with other leaders across Engineering, contributing to the department's engineering principles and practices
Requirements:
- Have experience with Go or similar languages
- Have a passion for developing people and bring at least 2 years of management experience with several direct reports.
- Have proven experience as a senior software engineer, working on complex, large-scale, cloud-based systems.
- Have a strong and demonstrable understanding of what it means to be a high-performing and sustainable engineering team.
- Have excellent written and verbal communication skills, and are comfortable leading technical discussions with engineers and non-technical colleagues.
- Are excited by, and have specific experience in, building products that handle payments, transfers, and financial reconciliation.
- Is someone that enjoys getting into the details and understanding the mechanics of money movements.
- Are comfortable working closely with financial, risk, and legal stakeholders, ensuring systems are reliable, compliant, and can scale.
- Are proactive and enjoy taking ownership, but self-aware and always open to improving and pushing on how you can get better.
- Proven success working with complex problems and ambiguity, maintaining high standards while balancing progression and perfection.
- A proven track record of bias for action and strong customer focus.
Benefits:
- attractive salaries
- stock options
- unlimited holidays
- enhanced parental leave
- retirement plans
- private healthcare
- well-being initiatives
- personal development via constant exposure to new challenges
- an annual learning fund
- regular internal and external training
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