Software Engineering Manager
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Job Description
Software Engineering Director leading Ford Credit’s API, GraphQL, and event-integration platform. Governing enterprise standards, observability, resilience, and production readiness across engineering teams.
Responsibilities:
- Create and drive an organization-wide strategy for API creation, versioning, governance, and lifecycle management
- Own and evolve the event registry, including standards for event schemas, ownership, discoverability, and versioning
- Partner with teams to design and improve integration patterns, reference architectures, templates, and implementation standards
- Chair a weekly Production Readiness and Review Council and enforce go-live, operational, security, and reliability standards
- Champion observability and operational excellence across monitoring, telemetry, tracing, alerting, and incident response
- Improve system resilience and recovery practices through failure-oriented design and incident learning
- Set standards and guardrails for AI-assisted development and rapid prototyping
- Deliver experiences for internal engineering teams using Lean principles
- Build a learning organization powered by DevOps and SRE principles
- Champion continuous improvement through mentoring, feedback, and metrics
- Ensure APIs, event contracts, integration templates, and tooling are built with a product mindset
- Create shared solutions with enterprise partners
- Support portfolio health metrics and measurable quality, reliability, and security goals
- Evaluate regulatory concerns from a development perspective and reduce audit efforts
- Assist with engineering standards and conventions
- Mentor and develop team members
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field or equivalent experience
- 10+ years of relevant experience designing, building, and operating distributed systems
- 5+ years supporting cloud-native applications on GCP, AWS, or Azure
- 5+ years designing, governing, or managing APIs at scale using REST, gRPC, and/or GraphQL
- 3+ years of hands-on experience with event-driven architecture, messaging/streaming platforms, and event schema management
- 5+ years building or scaling production observability practices, including monitoring, telemetry, tracing, and alerting
- Experience establishing engineering standards, templates, or reference architectures adopted across multiple teams
- Experience leading production readiness reviews, architecture review boards, or similar governance forums
- Experience building platforms in regulated industries involving PCI, SOC1|2, SOX, or ECOA
- Familiarity with AI-assisted development tools and responsible adoption at scale is advantageous
- Experience defining or operating an event/schema registry in a large, multi-team organization is advantageous
- Experience working with technical specialists, architects, Product Managers, UI/UX Designers, and business partners
- Strong analytical and problem-solving skills
- Strong oral and written communication skills and experience facilitating cross-team technical forums
- Strong teamwork and interpersonal skills
- Strong program management and strategy deployment experience
- Must be legally authorized to work in the United States
- Visa sponsorship is not available
Benefits:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days
- Paid parental leave
- New parent ramp-up programs
- Subsidized back-up child care
- Family building benefits including adoption and surrogacy expense reimbursement
- Fertility treatments
- Vehicle discount program for employees and family members
- Management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off
- Option to purchase additional vacation time
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