Enterprise Account Director
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Job Description
Enterprise Account Director responsible for managing Fortune 250 accounts and leading expansion cycles in business automation. Collaborating with executives in a trusted advisor capacity for customer needs.
Responsibilities:
- Own a focused list of enterprise target accounts (e.g., Fortune 250 / largest Intune and ConfigMgr estates) from first engagement through closed-won and expansion.
- Lead complex buying cycles with multiple stakeholders (security, endpoint management, infrastructure, procurement, finance).
- Drive new logo acquisition and device growth in enterprise accounts, including multi-year agreements where appropriate.
- Partner with the CEO/CTO to set up and lead executive-level meetings that explore customer needs, industry direction, and Patch My PC’s roadmap.
- Build and maintain account plans for each strategic account, including org maps, opportunity maps, risk plans, and expansion paths.
- Run structured QBRs and executive touchpoints with key customers.
- Ensure a high-quality hand-off and ongoing collaboration with Customer Success to drive adoption, satisfaction, and renewals.
- Work closely with Channel Partner Managers and strategic partners (resellers, MSPs, distributors) on co-selling, deal registration, and joint account planning.
- Collaborate with Marketing and the CRO to execute ABM plays targeting top enterprise accounts and key personas (CISO, VP Infrastructure, Endpoint Management leaders, etc.).
Requirements:
- 7+ years in B2B SaaS account management and/or enterprise sales, with at least 3+ years selling into large enterprises or Global 2000.
- Experience selling into IT infrastructure / security / endpoint management (e.g., Intune, ConfigMgr, SCCM, EDR, device management, or adjacent spaces).
- Proven track record of managing complex deals with multiple stakeholders and procurement cycles, and closing six-figure+ ARR opportunities.
- Demonstrated ability to communicate credibly with technical audiences (e.g., endpoint engineers, systems admins) and senior IT/security leaders.
- Strong account planning, multi-threading, and forecasting skills.
- Comfort in a builder role—you enjoy shaping process, playbooks, and motions in a scale-up environment.
Benefits:
- 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
- Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
- Other Benefits: FSA/HSA.
- Fertility benefits.
- Parental leave.
- Paid-time off (PTO).
- Volunteer leave.
- Charitable donation matching.
- Tuition reimbursement.
- Gym membership reimbursement.
- Internet stipend.
- Pet insurance.
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