Inside Sales Representative
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Job Description
Inside Sales Representative converting prospective students into paying students at BeMo. Focused on providing support and education through warm leads with no cold calls.
Responsibilities:
- Educate prospective students about our products and services via email, phone, and live chat and convert them into paying students.
- Provide exceptional customer support to our current students via email, phone, and live chat.
- Create and maintain detailed student records and records of student acquisition.
- Continuously create and implement new strategies to improve our customer support and student acquisition.
- Provide administrative support by helping our consultants with any troubleshooting using our online systems and platforms, and store/analyze simple data using Excel/spreadsheets for our Student Support team.
- Handle highly confidential documents with extreme care.
Requirements:
- Zero experience required for this role, however it is preferred to have a minimum of 3-5 years of experience in sales.
- Are proficient with technology and have a passion for learning new tools.
- Are well-versed with online research.
- Are a self-directed learner with the ability to systematically experiment to improve our customer service/sales procedures.
- Are proficient with the use of Microsoft Excel, PowerPoint, and seek and learn the use of new software to improve efficiency and record keeping.
- Bonus: Bilingualism (English and French) is considered an asset.
- Have availability to work an evening and weekend schedule.
Benefits:
- Comprehensive health, dental, and disability insurance benefits for full-time team members and their spouses without coverage.
- Generous self-directed vacation policy for full-time team members.
- $1,000 yearly professional development fund for full-time team members.
- Bi-annual team dinners and fun events.
- Opportunity for growth, independent project development, and career advancement.
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