Enterprise Account Executive – Fire & EMS
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Job Description
Enterprise Account Executive driving strategic Fire and EMS SaaS sales for ImageTrend. Managing complex public-safety accounts, procurement, forecasts and multi-year customer relationships.
Responsibilities:
- Achieve or exceed the annual sales quota
- Own and drive strategic sales and growth objectives for key Fire/EMS agencies across the assigned territory
- Build strategic territory, account and resource plans covering key clients, Enterprise prospects, decision makers and compelling events
- Create pipeline through outbound plays and account-based outreach to Chiefs, Deputy Chiefs, EMS Directors and Data Managers
- Partner with BDRs, Customer Success, Sales Engineering and Solution Architects
- Drive local marketing through account-based campaigns, webinars, customer stories, state association events and referrals
- Manage full-cycle, multi-year SaaS sales and conduct discovery to uncover agencies’ operational, data and reporting needs
- Apply Force Management and MEDDPICC sales discipline
- Use approved AI tools responsibly for account research, customer preparation and administrative work while protecting data and verifying generated content
- Lead customer meetings and demonstrations with clear agendas, prepared content and next steps
- Coordinate RFP and contracting processes, including municipal and state procurement, grant funding and legal review
- Orchestrate close plans and hand off completed sales to CSM, Implementation and TAM
- Deliver accurate forecasts using CRM, Gong and other technology
- Share wins, best practices and competitive insights
- Track industry trends, NFIRS/NEMSIS and competition; complete training and apply feedback
- Attend required meetings and travel to tradeshows and onsite meetings as required
- Perform additional duties or tasks as assigned
Requirements:
- Degree in Business, Marketing, Communications, or related field, or equivalent combination of education and relevant experience
- Proven full-cycle sales experience in strategic or Enterprise-level SaaS with a longer sales cycle, preferably in public safety or healthcare
- Proven record of achieving quota, ASP and retention goals through proactive territory prospecting
- Experience applying Force Management, MEDDPICC or similar structured methodology to complex sales cycles involving RFPs and procurement
- Excellent written and verbal communication skills, with ability to present, influence and negotiate with executives
- Strong analytical and technical aptitude; experience with MS Office, CRM, Gong or similar tools and accurate, data-driven forecasting
- Adaptable, resilient, coachable and curious, with excellent time management and commitment to continuous learning
- Self-starter with strong work ethic, integrity, accountability and discretion handling confidential information
- Ability to manage complex sales cycles involving multiple stakeholders
- Enthusiasm for learning and expanding knowledge or skills
- Strong work ethic, integrity, honesty, collaboration and team orientation
- Ability to travel as required, up to 50%
- Must follow the Remote Work Policy
- Must maintain discretion when handling proprietary and confidential information
Benefits:
- Bonus
- Benefits
- Perks
- Community gains
- Remote work: 100% virtual anywhere in the US
- Equal opportunity workplace
- Workplace accommodations for applicants with disabilities
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