Senior Corporate Events Manager
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Job Description
Senior Corporate Events Manager leading Gainsight’s AI-powered customer-success event portfolio. Managing flagship conferences, trade shows, virtual programs, budgets, vendors, and event performance.
Responsibilities:
- Lead assigned event programs end to end, owning plans, timelines, and results
- Plan and execute flagship events, coordinating session content, speakers, venues, logistics, internal communications, and on-site production
- Run trade shows and the quarterly virtual event series
- Use and improve documented event playbooks
- Manage logistics and delivery for internal programs such as Revenue Kickoff and Quarterly Company Meetings
- Manage event budgets, contracts, agencies, and vendor relationships
- Track spend against plan and report variances
- Partner with Demand Generation, Sales, Customer Success, and Campaign Managers on promotion, registration goals, and post-event follow-up
- Track attendance, pipeline, and retention results
- Report event impact to senior stakeholders
- Build AI-assisted workflows to reduce manual operational work
- Travel to events, concentrated around flagship and peak event windows
Requirements:
- 12 years of relevant experience and a bachelor’s degree (or equivalent with some post-graduate work), required
- Hands-on experience managing end-to-end execution of large events (1,000+ attendees), ideally in B2B SaaS or enterprise tech
- Experience across trade shows, virtual events, executive or VIP programs, and internal events such as sales kickoffs
- Strong budget, contract, and vendor management skills
- Ability to run several workstreams simultaneously without missing details
- Ability to work independently and represent the team with senior stakeholders, including the CRO and CCO offices
- Familiarity with Cvent, Splash, Notion, SFDC, Google Suite, and Slack
- Experience working with full-service event agencies and external production partners
- Experience using AI in day-to-day work and willingness to keep learning as tools change
- Ability to lead a project or team to a successful result
- PMP, CMP, or similar certification is a plus
- Experience producing global events or managing multi-region logistics is a plus
- Experience in customer success, post-sales, retention, or a related B2B software category is a plus
Benefits:
- Annual bonus eligibility
- Participation in Gainsight’s equity program
- Fully covered medical premiums (employee-only)
- Flexible PTO
- 401(k) plan
- Dental and vision coverage
- Remote work options
- $10,000 lifetime fertility stipend
- Access to coworking spaces around the globe
- Dedicated Recharge Holidays — one long weekend each quarter
- Mentoring and career development opportunities
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