Senior Associate, Global Meetings & Events – Meeting Planning
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Job Description
Senior meeting planning associate managing Cvent registration, attendee communications, budgets, and event logistics for Amgen’s healthcare programs. Supporting complex global meetings and onsite delivery.
Responsibilities:
- Partner with the Manager to deliver assigned programs from intake through post-event closeout
- Own defined operational workstreams and keep the Manager informed of progress, risks, decisions, and changing priorities
- Maintain timelines, action logs, agendas, run-of-show documents, and planning materials
- Coordinate planning calls, capture decisions, and follow up on assigned actions
- Build, configure, test, and maintain Cvent registration websites and attendee-facing event apps
- Manage registration questions, event content, agendas, attendee communications, push notifications, and onsite information
- Monitor registration, maintain accurate attendee lists, process updates, prepare reports, respond to attendee questions, and troubleshoot routine access issues
- Use approved AI tools, automation, and technology to streamline registration, communications, reporting, and recurring tasks
- Coordinate invitations, travel and accommodation information, transportation, accessibility and dietary requirements, signage, and program materials
- Support onsite registration and check-in, event app assistance, attendee services, and assigned logistics
- Resolve routine attendee and operational issues and escalate complex, sensitive, or time-critical matters
- Coordinate requirements and deliverables with IT, Global Security, Facilities, Communications, Finance, Procurement, Legal, internal teams, and suppliers
- Support venue requirements, decision materials, and site-visit logistics
- Maintain budget trackers, supplier quotes, purchase-order information, commitments, and actual costs
- Check invoices and supporting records, route approved packages, and assist with Finance reconciliation
- Maintain accurate Cvent records and required program documents while following policies and compliance standards
- Gather attendee feedback and supplier information, contribute to post-event debriefs, and recommend improvements
- Improve planning templates, processes, and team workflows; coordinate coverage and share information with colleagues
Requirements:
- Bachelor’s degree in hospitality, business, communications, event management, or a related field; equivalent experience considered
- 2–3 years of experience in corporate or agency meeting planning, registration, event operations, or related work
- Experience coordinating multiple workstreams and deadlines with accuracy and attention to detail
- Demonstrated initiative, resourcefulness, sound judgment, accountability, and solutions-oriented communication
- Ability to adapt to changing priorities and collaborate across functions
- Strong service orientation and discretion
- Proficiency with Microsoft Office, including Excel and PowerPoint
- Hands-on experience creating online registration sites and attendee-facing event apps
- Approximately 30% travel for onsite support
- Ability to work occasional evening or weekend hours based on program needs
- Cvent experience is strongly preferred
- Experience supporting complex, executive, or high-visibility programs is preferred
- Familiarity with project management tools, virtual or hybrid meeting platforms, and approved AI or automation tools is preferred
Benefits:
- Comprehensive employee benefits package
- Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote work arrangements, where possible
- Career development opportunities
- Work/life balance
- Health and welfare plans for staff and eligible dependents
- Financial plans with opportunities to save towards retirement or other goals
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