Global Meetings & Events Manager, Meeting Planning
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Job Description
Global meetings manager leading complex corporate events for Amgen, a biopharmaceutical company. Owning strategy, budgets, suppliers, technology, compliance, and onsite execution.
Responsibilities:
- Lead end-to-end strategy, planning, execution, and closeout of assigned complex, high-visibility programs, including executive programs
- Translate sponsor objectives into program plans, milestones, agendas, production requirements, run-of-show documents, communications, registration, travel requirements, and coordinated workstreams
- Set program ownership, priorities, decision points, and contingency plans while managing concurrent programs
- Define objectives and success measures, assess outcomes, and recommend improvements
- Serve as primary planning partner for sponsors, senior leaders, administrative partners, and key stakeholders
- Advise on meeting approach, attendee experience, timing, cost, standards, and compliance requirements
- Lead planning meetings and status reviews, communicate decisions and progress, and raise risks with proposed solutions
- Coordinate with Corporate Affairs, Executive Teams, Commercial, IT, Global Security, Legal, Procurement, Finance, Facilities, and other internal partners
- Oversee the attendee journey, including invitations, communications, registration, travel, accommodations, hospitality, accessibility, and onsite service standards
- Lead onsite operations across registration, attendee services, production, transportation, food and beverage, and supplier delivery
- Resolve escalated issues and activate contingency plans
- Collect feedback and lead post-event debriefs
- Develop and manage budgets and forecasts; monitor commitments, actuals, variances, and financial risks
- Ensure compliance with GMM policies, approval processes, and legal, privacy, and compliance requirements
- Identify and mitigate operational, financial, attendee, safety, and reputational risks
- Review supplier scopes, contracts, deliverables, invoices, concessions, deposits, cancellation and attrition exposure, payment tracking, and reconciliation
- Own registration strategy and governance, including data requirements, communications, reporting, and user experience
- Review registration sites, event apps, technology workflows, integrations, and reporting; coordinate testing and technical support
- Maintain accurate program records in Cvent
- Evaluate approved event technology, AI tools, and automation
- Partner on venue requirements, sourcing, site selection, and stakeholder recommendations
- Set supplier responsibilities and retain accountability for supplier performance
- Work with GMM, Procurement, and authorized signatories on contracts and obligations
- Direct and prioritize the Senior Associate’s operational workstreams, providing guidance, coaching, quality review, and decisions
- Communicate with the Senior Associate and Associate Director regarding status, workload, risks, milestones, and resource needs
- Improve service quality, consistency, efficiency, and cost effectiveness through reporting and feedback
- Promote standard processes, templates, collaboration, and technology improvements
Requirements:
- Bachelor’s degree in hospitality, business, communications, event management, or a related field; equivalent experience considered
- 5+ years of corporate or agency meeting or event planning experience delivering complex, high-visibility programs in a corporate environment
- Experience managing budgets, forecasts, supplier scopes, invoice review, payment coordination, and post-event reconciliation
- Proficiency in Cvent and Microsoft Office, with experience using registration and project management tools
- Strong cross-functional collaboration, stakeholder management, communication, organization, judgment, discretion, and problem-solving skills
- Experience providing day-to-day direction, coaching, or oversight to planning colleagues
- Able to manage competing priorities and lead onsite execution in a fast-paced environment
- Approximately 30% travel for onsite event support, with occasional evening or weekend work based on program schedules
- Preferred: Experience in life sciences or another regulated industry
- Preferred: Familiarity with virtual and hybrid meeting platforms and attendee-facing event apps
Benefits:
- Comprehensive employee benefits package
- Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote work arrangements, where possible
- Career development opportunities
- Work/life balance
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