Factory Sales Representative
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Job Description
Outside sales representative serving ENVE bicycle dealers across the Western Great Lakes. Developing territory strategy, supporting accounts, and driving sell-in and sell-through.
Responsibilities:
- Develop short- and mid-term sales territory strategies for the Western Great Lakes territory
- Serve as the principal in-territory sales representative, focusing on sell-in and sell-through
- Maintain sales volume, product mix, and selling price by monitoring supply and demand, trends, economic indicators, and competitors
- Gather voice-of-customer feedback and provide market input to leadership
- Act as the primary sales contact for dealers in the dedicated territory
- Use phone, email, and ZenDesk to meet communication SLAs and provide service to dealers
- Provide customer support, upselling, technical assistance, and relationship management
- Collaborate with Product, Promotions, and Supply Chain groups
- Travel for dealer visits and key event support
- Manage the POP program with accounts
- Maintain a safe and orderly work environment and follow company policies and procedures
Requirements:
- 5+ years of experience in customer service, digital marketing, or e-commerce
- Experience in product forecasting, goal setting, and performance measurement
- Advanced skills with Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word
- Ability to use a computer, tablet, and keyboard
- Proficiency in reading, writing, and speaking English
- Self-motivated and able to work independently with general instruction and limited supervision
- Excellent oral and written presentation and communication skills
- Business and competitive analytical skills
- Decision-making and project management skills
- Strong work ethic
- Proven performance in a goal-oriented sales environment
- Leadership and sales-team goal management experience
- Logic and reasoning skills
- Ability to identify customer needs
- Ability to lead in a collaborative, team-oriented environment
- Adaptability, multitasking, problem-solving, and ability to work in a busy environment
- Ability to work in typical office and outdoor environments
- Ability to safely carry products and promotional items weighing up to 40 lbs.
- Ability to travel by car and/or air, domestically and/or internationally
- Bachelor's degree in sales, business, marketing, or related area (preferred)
- Proficiency in SAP by Design or similar ERP system (preferred)
Benefits:
- Remote work available
- Monday through Friday, 8 hours per day
- Occasional evening and weekend work may be required as job duties demand
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