Field Engineer
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Job Description
Field Engineer providing technical support for Battery Energy Storage products in a remote capacity. Collaborating with teams to troubleshoot and resolve issues while enhancing customer satisfaction.
Responsibilities:
- Provide remote and sometimes local expert technical support to customers
- Install and commission products on customer sites
- Teach our distributors and contractors how to service and use our products
- Diagnose and root cause issues
- Create/write up test reports, service reports, and knowledge base articles
- Help collect and analyze data regarding product reliability, usability, and performance
- Provide feedback to engineering and sales team
Requirements:
- Relevant experience working physically around high power equipment
- Proficient with electronic equipment, power tools, and troubleshooting electrical systems
- Trained as an Electrical Technician, Electrician, or Electrical Engineer, preferably with renewable energy systems
- Valid driver’s license with access to a vehicle
- Strong understanding of electrical safety, testing procedures, and relevant regulations
- Ability to read and understand electrical drawings and manuals
- Good command of written and spoken English. Preference for Spanish speaking as we are expanding into Latin America
Benefits:
- Ampd Energy offers competitive benefits
- Strong opportunities for professional growth
- Collaborative, multinational work environment
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