Field Service Engineer
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Job Description
Field Service Engineer providing onsite technical support for medical imaging equipment at GE HealthCare. Collaborating with customer and internal teams to ensure optimal service delivery and equipment reliability.
Responsibilities:
- Troubleshoot and perform repairs on a wide range of medical imaging equipment, ensuring maximum uptime and reliability across healthcare sites in Scotland.
- Communicate clearly and professionally with customers and internal stakeholders to ensure service expectations are met and exceeded.
- Collaborate closely with local Sales and Clinical Applications teams to support customer needs and drive solution-oriented service delivery.
- Identify and support opportunities for business growth within the region by leveraging technical insights and customer relationships.
- When required provide remote technical support to customers, ensuring fast resolution and an optimal customer experience.
Requirements:
- Qualified Technician or Engineer , or equivalent professional experience in medical devices.
- Field Service experience in a healthcare environment is a strong advantage.
- Strong technical and analytical skills , with the ability to diagnose and resolve complex equipment issues.
- Self-motivated and independent , capable of working with minimal supervision while maintaining high standards of quality and safety.
- Customer-focused mindset , with excellent interpersonal and listening skills.
- Fluent in English , both written and verbal, to ensure effective communication with customers and internal teams.
- Valid UK driving license , required for travel across Scotland.
Benefits:
- Total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
- Salary and benefits are everything you’d expect from an organization with global strength and scale.
- Surrounded by career opportunities in a culture that fosters care, collaboration and support.
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