Field Service Manager
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Job Description
Field Service Manager leading a Field Service Engineering team for Honeywell Process Solutions organization's growth. Improve performance, resolve customer issues, and mentor future managers in industrial automation.
Responsibilities:
- Lead and manage a Field Service Engineering team for the Honeywell Process Solutions organization
- Improve team performance
- Ensure engagement in new opportunities for market penetration, team deployment, and sales growth
- Liaise with multiple factions to help prevent and resolve customer problems
- Explore additional revenue-generating opportunities
- Drive and improve metric reporting procedures
- Own financial metrics, targets, and budgets
- Define team expectations and communicate those to stakeholders
- Act as mentor to train and develop future managers
Requirements:
- Post-Secondary Education in Engineering, Trades or Technology
- 7+ years’ experience in Industrial Automation and Process Control industry
- 5+ years' experience in a Lead or Manager capacity
- Valid Driver’s License
- Pulp and Paper experience highly valued
- QCS & DCS experience highly valued
- Strong business acumen
- Entrepreneurial mindset an asset
- Excellent communication skills
- Demonstrated ability to influence at varying levels across the organization
- Demonstrated ability to operate independently
- Demonstrated ability to effectively manage a team
- Previous customer service experience
Benefits:
- employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
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