Field Service Representative
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Job Description
Altra Running Field Service Representative supporting retailers, community events, and footwear sell-through across South Florida. Executing seasonal activations and territory service plans remotely with frequent local travel.
Responsibilities:
- Execute seasonal go-to-market and service strategies across the South Florida region
- Drive brand growth, awareness, and sell-through through retail support, community engagement, and field activations
- Support retail partners through in-person store visits, product demos, and sales floor engagement
- Deliver product presentations to educate and motivate retail staff and consumers
- Implement merchandising and promotional activations using product and point-of-purchase materials
- Engage retail and community partners to build excitement and awareness for Altra
- Represent Altra at local and select national events, races, and expos
- Support consumer trial and education through community activations and experiential opportunities
- Build long-term relationships that drive advocacy and repeat sell-through
- Partner with Sales Representatives to develop and execute territory service plans
- Collaborate with Field Service teammates on education initiatives and activations
- Gather and share insights on product performance, competitor activity, and industry trends
- Complete accurate and timely activity reporting via designated tools such as Repsly
- Maintain field assets and demo footwear
- Manage travel, expenses, promotional materials, and product seeding
- Meet deadlines for projects, reports, and action items
Requirements:
- 1+ year of specialty retail experience, preferably run or outdoor specialty
- 2+ years of marketing, sales, or field service experience
- Familiarity with the Altra product line
- Experience fitting and selling technical footwear
- Strong time management, planning, and organizational skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively with a team
- Proficiency in Microsoft applications, including Outlook
- Self-motivated, proactive, and driven to take initiative
- Reliable transportation
- Bachelor’s degree or related experience in Marketing, Sales, Business, Kinesiology, or a related field preferred
- Ability to travel frequently within the assigned territory
- Availability for occasional evening and weekend work
Benefits:
- Hiring range of $60,000.00 USD–$75,000.00 USD annually
- Additional compensation awards may include an annual incentive plan, sales incentive, or commission potential
- Benefits program including medical plans; detailed benefit information provided during the hiring process
- Reasonable accommodations during the application process
- Equal employment opportunity and inclusive workplace
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