Field Service Representative
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Job Description
Field Service Representative executing retail support and engagement strategies in assigned territory for Altra. Building relationships with partners and driving brand awareness through community events and activations.
Responsibilities:
- Support retail partners through store visits, product demos, and sales floor training to drive product knowledge and sales
- Execute merchandising, promotional activations, and seasonal brand initiatives across the territory
- Represent Altra at community events, races, expos, and consumer engagement activities
- Build strong relationships with retail and community partners to increase brand awareness and advocacy
- Partner with Sales Representatives and Field Service teams to deliver effective territory plans, training, and activations
- Gather and share insights on consumer feedback, product performance, competitor activity, and market trends
- Maintain accurate reporting, manage field resources responsibly, and ensure operational excellence
- Achieve territory goals through consistent execution, strong organization, and proactive problem-solving
Requirements:
- Familiarity with the Altra product line
- Experience fitting and selling technical footwear
- Strong time management, planning, and organizational skills
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively with a team
- Proficiency in Microsoft applications (including Outlook)
- Self-motivated, proactive, and driven to take initiative
- Reliable transportation
- 1+ year of specialty retail experience (run or outdoor specialty preferred)
- 2+ years of marketing, sales, or field service experience
Benefits:
- Additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
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