Functional Rehabilitation Specialist
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Job Description
Functional Rehabilitation Specialist developing rehabilitation strategies for Manulife’s Canadian disability and group life clients. Coordinating providers, vendors, and internal partners to support successful return-to-work outcomes.
Responsibilities:
- Develop, monitor, and implement innovative, goal-oriented, return-to-work-focused rehabilitation strategies for plan members
- Build positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers, and internal partners
- Drive cases toward successful return to work or job-resolution readiness
- Manage vendors and budgets to ensure effective and efficient treatments are available to plan members
- Complete daily administrative tasks, including timely responses to emails and telephone calls
- Listen and communicate with plan members with resiliency, emotional intelligence, and compassion, including delivering difficult messages
Requirements:
- Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required
- A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program
- Preference given to candidates with Health Sciences related education and direct experience in a rehabilitation setting
- Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology, and Disability and Rehabilitation management best practices
- Excellent written and oral communication skills, with attention to detail and accuracy
- Ability to make meaningful decisions efficiently and optimally under tight deadlines
- Comfortable and skilled in handling incoming and outgoing calls
- Excellent organizational and prioritization skills
- Valid driver’s license, as travel to various locations may be required
Benefits:
- Incentive programs and incentive compensation tied to business and individual performance
- Flexible environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Learning and career growth support
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